Estero Bay Chevrolet
Estero, FL
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Terrible customer service. With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? More
Terrible experience. Service department never ever answers phone. Managers never call you back. Nothing from sales to finance dept to service goes smooth. NOTHING! No one Service department never ever answers phone. Managers never call you back. Nothing from sales to finance dept to service goes smooth. NOTHING! No one answers the phone line. It’s a shame what has happened since the original owners sold to a mega multi-dealer company named Group 1 Automotive. More
Nobody ever answers the xxxx phone in service. I was waiting for a part to be installed and wasn’t notified it was in to be installed. Always seems to have new faces in service as well. They are a I was waiting for a part to be installed and wasn’t notified it was in to be installed. Always seems to have new faces in service as well. They are always friendly and accommodating once you can get someone to wait on you. Service department is a bit antiquated by today’s standard. And snacks in the waiting room definitely needs an upgrade compared to other dealerships in SW Florida More
Their estimated time for the service to be done was accurate. I was offered to have a Lyft to go somewhere, if I needed it. Staff was friendly, checkout was quick and easy accurate. I was offered to have a Lyft to go somewhere, if I needed it. Staff was friendly, checkout was quick and easy More
Jose is simply great at his job! His knowledge and the way he interacts with customers makes the experience of Estero Bay Chevy service top notch. His knowledge and the way he interacts with customers makes the experience of Estero Bay Chevy service top notch. More
The service people are very professional and did an excellent job of inspecting my Tahoe and correcting a couple of potentially serious problems- thank you! excellent job of inspecting my Tahoe and correcting a couple of potentially serious problems- thank you! More