
Estero Bay Chevrolet
Estero, FL
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I’m experience was great! Guillermo and Will made my experience at Estero Chevy an easy process. Guillermo went above and beyond to help me thru the whole process. Guillermo and Will made my experience at Estero Chevy an easy process. Guillermo went above and beyond to help me thru the whole process. More
I was shocked that two wipers were $60 she never told me the cost also I was having oil change and was still charged $20 for replacing two wipers only one was broken. Normally I get a free car was did not the cost also I was having oil change and was still charged $20 for replacing two wipers only one was broken. Normally I get a free car was did not get that either More
I made an appointment for 10:30 am this morning 06-21-2025 to get an oil change and tire rotation and we arrived at 10:08 am 06-21-2025. We were told it would take between one hour to one and a hal 06-21-2025 to get an oil change and tire rotation and we arrived at 10:08 am 06-21-2025. We were told it would take between one hour to one and a half hours. At one hour and 40 minutes I checked to see the progress and my car had not even been touched. I demanded my car tried to take my car in the repair bay after I had told the technician not to service my car!! One of the technicians said someone over booked appointments. I have been servicing my car at Estero Chevrolet since I purchased it new at Estero Chevrolet. My wife and I were totally abused by Estero Bay Chevrolet service department!! I will never return again!! More
appointment made to have work done. I was called and told i needed to change the date due to the legnth of the work. I brought my car in on Saturday and was told at the end of the day I was called and told i needed to change the date due to the legnth of the work. I brought my car in on Saturday and was told at the end of the day that it had not been worked on. Work was not completed until the end of the following week because there is only 1 person who does this. Why was I scheduled for Saturday if the work could not be done?? Mark was a great rep and kept me informed BUT... More
Not pumped that an equitable courtesy car was not available. I was set up with a rental car, that I ended up having to pay out of pocket for. I can “submit for reimbursement”. But, Jaheim at the deal available. I was set up with a rental car, that I ended up having to pay out of pocket for. I can “submit for reimbursement”. But, Jaheim at the dealership was AWESOME!!! He was there for me every step of the way and very good with communication. More
We were very satisfied with our experience. We had been on a search for a suitable truck for a while and kept falling out of luck. We stumbled upon a beautiful Silverado 3500 dually just visiti We had been on a search for a suitable truck for a while and kept falling out of luck. We stumbled upon a beautiful Silverado 3500 dually just visiting the dealership and decided to pull the trigger. We are very satisfied with the truck and deal in its entirety and will definitely visit Estero Bay next time we need a vehicle purchase. There is something to be said for doing business with a reputable dealer and simply skipping the fly-by-night dealers that will never stand by their vehicle after the sale. Estero Bay customers for life. More