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Eskridge Lexus
Oklahoma City, OK
400 Reviews
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Showing 400 reviews
May 25, 2024
I bought my L. S. 500 from Lexus of Tulsa I was in Oklahoma City for my grand son's graduation when I notice a large knot on side of my left front tire I took my ca S. 500 from Lexus of Tulsa I was in Oklahoma City for my grand son's graduation when I notice a large knot on side of my left front tire I took my car to your dealership and Omar informed I didn't have tire warranty even though the car only had 9,000 miles on it so I had you all put a tire on at $461 dollars so I could get back to Tulsa. Almost 3 hours later I paid you and left after returning to my sons house I noticed the rim was scarred up. A week later I had another flat on right rear my wife took it to Lexus of Tulsa and they replaced it free of charge and reminded me I have tire warranty. I also have wheel repair so they are also fixing it. They also helped my wife to file a claim to get my full refund on the tire I paid you for. So I assume if the car is not purchased form you the service is not near as good. Very disappointed you could not see my warranty on your computer. I am so thankful for Lexus of Tulsa because I had a Lexus before I purchased this one (that was bought elsewhere) and the always took excellent care of us. You should model your service after Tulsa and my wife was out in about an hour. Charles pruett I will do my best to not return to your dealership More
by K2cdad
Employees Worked With
Omar
May 09, 2024
Our experience purchasing our new gorgeous Lexus vehicle with Matthew Howard being our sales representative, at Eskridge Lexus, was an experience I wish all people could experience when purchasing a vehicle with Matthew Howard being our sales representative, at Eskridge Lexus, was an experience I wish all people could experience when purchasing a vehicle. He truly knows what customer service means. Matt is also well informed & goes the extra mile whenever & wherever he can to make the process go as smoothly as possible. Yes, Matthew is a God send. We also give a shout out to Ray Williamson, who was our financial officer. Both Matt & Ray, go above & beyond the call of duty More
by debi9978
Employees Worked With
Matthew Howard, Ray Williamson
April 19, 2024
This is the second time i buy from this dealer, and once again, I had great experience. I saved the number of Mario Caballero 3 years ago when I bought my ES 350 and im glad that it was the right decision. again, I had great experience. I saved the number of Mario Caballero 3 years ago when I bought my ES 350 and im glad that it was the right decision. Mario went above and beyond to make me happy and feel special about the purchase. My TX 500H was supposed to come end of April but it arrived on the 11th of April, 3 weeks earlier than anticipated, which im thrilled. One thing to note is to avoid the finance manager, Brownie Brimmage, he's pushy in warranty purchase, but if you want to buy, be firm and determined, you can get GREAT deal. Ask for Steve, the other fiance manager, he is nice and professional, no pushing of any kind. Gotta give thanks to Mariah, the technology specialist, for helping me setting up and getting familar with the car. I think Mario represents what a luxury car buying experience should be, as long as he's still working at Eskridge Lexus, I only buy cars from him. More
by An Do
Employees Worked With
Mario Caballero
March 28, 2024
Everyone is so kind. They are always willing to help with your needs. I have been a Lexus owner for many years and I highly recommend Eskridge Lexus. They are always willing to help with your needs. I have been a Lexus owner for many years and I highly recommend Eskridge Lexus. More
by Cynthia
Employees Worked With
Omar Arguellez, Curtis Dorman
March 18, 2024
Omar and the team at Eskridge Lexus took care of my every need Plus, they gave me information that I would need in the future. Excellent service with no complaints. need Plus, they gave me information that I would need in the future. Excellent service with no complaints. More
by Cheryll
Employees Worked With
Omar
March 17, 2024
The Service was excellent, Frankie and the whole team! Always great experience with the service department! Greg the technician was thorough and professional as well! Always great experience with the service department! Greg the technician was thorough and professional as well! More
by Vuil Suid
Employees Worked With
Frankie, Greg
