Eskridge Lexus

Remained pleasant throughout the entire process. She was constantly in contact with the mechanic which was very important, She was constantly in contact with the mechanic which was very important, More

Appointment was timely, Stephanie was very professional and explained and answered my questions about the service. and explained and answered my questions about the service. More

Alan could not have been more patient, knowledgeable and respectful of my wishes while helping me thru the purchase process and ability to navigate thru the dealership. This is no reflection on Alan, but respectful of my wishes while helping me thru the purchase process and ability to navigate thru the dealership. This is no reflection on Alan, but Eskridge's make ready prep for a new car delivery to the buyer needs a lot of improvement. The previous car I purchased from this dealership had holograms and the latest one had dirty water spots in the door frame and outside mirrors. More

Not the quality it used to have. Staff made inappropriate comments to female customers in the waiting area. Service rep Omar was very helpful and competent. Staff made inappropriate comments to female customers in the waiting area. Service rep Omar was very helpful and competent. More

Great service on car and care for owner. Always accommodates owners needs and works to satisfy concerns. Always accommodates owners needs and works to satisfy concerns. More

Everyone was courteous and very accommodating. The greatest car purchase experience I’ve ever had! The greatest car purchase experience I’ve ever had! More

Able to enjoy refreshments and lounge area with television and even a fireplace in the spacious area while I waited for my Lexus to be repaired and the most wonderful lady associate helped make it television and even a fireplace in the spacious area while I waited for my Lexus to be repaired and the most wonderful lady associate helped make it a very positive experience. Thank you ! More

I was very impressed with Greg and others who took care of me and my car!! Their customer service was excellent! of me and my car!! Their customer service was excellent! More

I was nervous at first because alot of shops do a short cut on their work,but Jeremy at the collision center did and amazing job. Allstate tried to give me a used sensor on my vehicle, but Jeremy said "NO cut on their work,but Jeremy at the collision center did and amazing job. Allstate tried to give me a used sensor on my vehicle, but Jeremy said "NO we are not doing that because thats a safety issue." He was very professional. An I appreciate he went above and beyond to make sure my vehicle was done correctly and safe. He communicated well what was going. Best choice I made was taking it there. Thank you again More

Great service department. Service consultant was very knowledgeable and helpful in guiding me through the warranties, maintenance, etc. when I brought my newly acquired 2019 R Service consultant was very knowledgeable and helpful in guiding me through the warranties, maintenance, etc. when I brought my newly acquired 2019 RX350 into the dealership. As a new Lexus owner, it was very much appreciated. More