Eskridge Lexus

I came in for service on my OLD suv for a battery replacement. Based on my first Eskridge experience back in 2021, I was hesitant to even go back to the service department. However, my battery was un replacement. Based on my first Eskridge experience back in 2021, I was hesitant to even go back to the service department. However, my battery was under warranty so it made logical sense to return to this dealership to get the battery replaced. I was assigned to Carson, my new service advisor. He was a breath of transparent, fresh air compared to my first service advisor that is no longer working there. Carson is very nice, respectful, and did not treat me like I was just some ignorant female without a brain. Everything was explained to me, my questions were answered fully and directly without any questions being dodged. I was never pressured and requesting an estimate for a windshield replacement was responded to with a print out estimate, a number to call for scheduling and to call him if there were any issues versus my first and what I thought would be a last experience back in 2021 when I was told that the dealership does not give out estimates. Anyways, It took the dealership an hour to drain and recharge test the battery and replace it. Then I was on my way to enjoy my day. Eskridge Lexus has redeemed themselves by having Carson on their service team. I have decided to give Eskridge another chance with my vehicle needs based on this most recent experience. More

Purchased a CPO LX570 out of state from the Team at Eskrdige. Worked with Navid, Ceasar, Steve, and Ed. Great experience start to finish. I flew in on a Saturday morning, Navid picked me up at the airp Eskrdige. Worked with Navid, Ceasar, Steve, and Ed. Great experience start to finish. I flew in on a Saturday morning, Navid picked me up at the airport, and was on the road back home not long after. No surprises, top shelf vehicle, honest transaction, quick processing...everything I've come to expect from a Lexus purchase. I've purchased several Lexus vehicles over the years in several states and Eskridge of Oklahoma City exemplifies what the Lexus experience is all about. Highly recommend the Eskridge team. More

Sensor was to be replaced for tire pressure and on the way home it came back on so the problem was not fixed. Normally the service is very good and no concerns. However, today things didn’t go as well. way home it came back on so the problem was not fixed. Normally the service is very good and no concerns. However, today things didn’t go as well. I have never had a problem with their service before. More

Plenty of information on everything you need to know along with courtesy and kindness. Especially Our salesman along with courtesy and kindness. Especially Our salesman More

Brian Starky, is the best Car Salesman ive Ever done business With👍🏽👍🏽i give him a 10 business With👍🏽👍🏽i give him a 10 More

Jacob was very accommodating and informative. He was very pleasant and represented the dealership well. He was very pleasant and represented the dealership well. More

The dealership is awesome. I found my service representative to be condescending. However, I will continue to use the dealership but I will change my service representative I found my service representative to be condescending. However, I will continue to use the dealership but I will change my service representative More

Omar provided excellent customer service! Very knowledgeable, professional and friendly. Nathan from new car sales department went above and beyond her call of duty. He saw me waiting in the Very knowledgeable, professional and friendly. Nathan from new car sales department went above and beyond her call of duty. He saw me waiting in the new car department and asked me what I needed. I told him I was waiting for someone to help me synchronize my new phone with my car and he just helped me right away. He just made my day! More

I just got my vehicle serviced at Lexus, and they were absolutely fantastic! From the moment I called to schedule, everyone was so nice and eager to help. My loaner vehicle was super clean (as always) and absolutely fantastic! From the moment I called to schedule, everyone was so nice and eager to help. My loaner vehicle was super clean (as always) and even had a Pike Pass, which made everything super convenient. They really made sure I was comfortable with every step of the service before moving forward, which I appreciated so much. Blythe was amazing—she actually listened to my concerns and even had the service techs explain some things to me in detail. That level of care means a lot! They’ve definitely earned my loyalty, and I’ll keep bringing my vehicle back here. Highly recommend them if you’re looking for excellent service and a team that truly cares! More

Responsive to customer needs. Nice accommodations. Good repairs and flexible to changing circumstances. Competitive prices. Nice accommodations. Good repairs and flexible to changing circumstances. Competitive prices. More