
Ertle Subaru
Stroudsburg, PA
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2,580 Reviews of Ertle Subaru
This is the 2nd Outback I purchased from Ertle. It arrived on time . The financing was completed, and explained in a concise manner. However, there is still so much more to learn about the car. B It arrived on time . The financing was completed, and explained in a concise manner. However, there is still so much more to learn about the car. Busy but a friendly atmosphere. More
We bought our 2018 F150 in for inspection. I have been driving for over (30) years and have never had a dealership fail me for inspection because of my window tint being too dark. This is the I have been driving for over (30) years and have never had a dealership fail me for inspection because of my window tint being too dark. This is the excuse that I received from Ertle after waiting for over (1) hour. After leaving the Ertle dealership, I actually went to a Police station on Rte 611 and asked them about the window tint being too dark. The officer that I spoke to informed me that I should have never been failed by a dealership for having windows tints too dark especially since I bought the vehicle like that. He also said that If I was pulled over and the officer decided that my windows were too dark that I would be ticketed for that reason. I would never refer anyone too Ertle nor would I purchase another vehicle from them. More
I went in for a routine oil change and check-up on a Friday afternoon, with a much needed mini vacation looming on Tuesday. When Tiffany Entler gave me the news I needed a slew of major work $$$$, I wa Friday afternoon, with a much needed mini vacation looming on Tuesday. When Tiffany Entler gave me the news I needed a slew of major work $$$$, I was not happy. They put me in a loaner, with the hope that the car would be finished on Monday, it wasn't. As I was beginning to panic, Tiffany called and told me they wanted me to take the loaner on our trip, as we were good customers (we had bought our car there). All was ultimately just fine, and the loaner got a trip to Cape Cod. Tiffany saved our trip and we were most grateful. More
Amazing customer service from the moment I step foot into service department until I walked out. Everyone was very friendly and showed care and concern. Enjoy coming here. service department until I walked out. Everyone was very friendly and showed care and concern. Enjoy coming here. More
Once again, I highly recommend Tiffany Entler for your service advisor at Ertle Subaru. Tiffany always goes above and beyond to make her customers satisfied with their service. She’s very professional, kn service advisor at Ertle Subaru. Tiffany always goes above and beyond to make her customers satisfied with their service. She’s very professional, knowledgeable and extremely friendly. I always leave the dealership satisfied and I appreciate the great customer service she provides. More
Tiffany is the best! I would recommend 10/10 every time!!!!! She's goes above and beyond! Simply the best! I would recommend 10/10 every time!!!!! She's goes above and beyond! Simply the best! More