Ertle Subaru
Stroudsburg, PA
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2,555 Reviews of Ertle Subaru
outstanding services !! Going back next June to buy my son first car. my husband love the car! and my 7yr old love it more!! Best dealer ever!! son first car. my husband love the car! and my 7yr old love it more!! Best dealer ever!! More
Megan Ertle was very excellent and professional in her sales approach. In addition, Jim Ertle stopped by and said hello to me and my wife. I have known Jim for years and he is very customer oriented. H sales approach. In addition, Jim Ertle stopped by and said hello to me and my wife. I have known Jim for years and he is very customer oriented. Have dealt with Ertle Subaru since 2003. More
I was in for recall maintenance. I enjoyed the loaner I was given. The recall work was satisfactory. No service members approached me when I was inquiring about the Accent was given. The recall work was satisfactory. No service members approached me when I was inquiring about the Accent More
An excellent hometown dealership with friendly and trustworthy employees. The salesman, Kevin, was very helpful in our search for a new car. Happy to deal with Ertle trustworthy employees. The salesman, Kevin, was very helpful in our search for a new car. Happy to deal with Ertle More
David was a very professional and courteous sales person. He truly made our car buying experience a pleasure. Very helpful and knowledgeable about the car we were looking at. He truly made our car buying experience a pleasure. Very helpful and knowledgeable about the car we were looking at. More
I had an excellent experience. Salesperson and finance associate were very knowledgeable and helpful. Dealership appears to be very well run and I will recommend highly to those I speak to about a car pu associate were very knowledgeable and helpful. Dealership appears to be very well run and I will recommend highly to those I speak to about a car purchase. Very satisfied with my new Crosstrek! More
The whole buying process was made easy and well communicated from start to finish. We never felt pressured or rushed and we were made to feel valued and reapected.. All details were completed with communicated from start to finish. We never felt pressured or rushed and we were made to feel valued and reapected.. All details were completed with professionalism. Everone we worked with was 5 stars More
I took brought my car to Ertle for a brake light recall. They had my car for three days. They gave me a rental for one of those days, but told Enterprise I had the car for four days, so Enterprise originall They had my car for three days. They gave me a rental for one of those days, but told Enterprise I had the car for four days, so Enterprise originally charged me for four days before giving me my money back. They didn’t tell me when my car was ready, I had to call them every half hour until I got through to someone. Got my car back and still had no brake lights. More
Three consecutive negative experiences for my 1 year old car. Express service really is nonexistent, I was told I really need to make an appointment. So I make appointments for routine service and one recal car. Express service really is nonexistent, I was told I really need to make an appointment. So I make appointments for routine service and one recall and it takes them 24 hours to finish the job. So what good are appointments?? Reached out to the owner, who simply stated that he is aware of the problems in service and trying to revamp the department. Not good customer service at all. More