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Ertle Subaru

Stroudsburg, PA

4.7
2,555 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,555 Reviews of Ertle Subaru

October 08, 2020

Excellent customer service, clean service and sales areas. With the Covid-19 Pandemic still persistent cleanliness and attention to.public safety is a huge concern on mine. Ertyl does a fantastic job More

by theresa.o.cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Oct 08, 2020 -

Ertle Subaru responded

Theresa - thank you for posting about your experience at Ertle Subaru. Customer safety and satisfaction remain our top priorities and I am glad to hear that you enjoyed your visit. We hope to see you in the future!

September 30, 2020

Did good work not happy with the remote starter at all whole point is not to start the car when I get in ,not happy More

by sjc14522012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Oct 13, 2020 -

Ertle Subaru responded

Thank you for your honest feedback and taking the time to leave us this review. Please give us a call at 570-421-4140 and we will work with you personally in hopes of resolving this issues.

September 29, 2020

Professional service, especially during the COVID crisis. As a cancer patient I have to be very careful and the staff at Ertle make me feel very comfortable. More

by TEDSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Oct 13, 2020 -

Ertle Subaru responded

TEDSubaru, thank you for the positive review. It's our goal here at Ertle Subaru to make all of our guests feel comfortable during these troubling times; we are all about convince & safety and are even offering Home Delivery. Take care and see you soon!

September 28, 2020

Quick and easy. Loaner made it easier. 6 month service no cost. Fixed rattle that was caused by body work done by out of state shop. More

by wjberry77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ.
Sep 28, 2020 -

Ertle Subaru responded

wjberry77 We appreciate your positive review about your recent experience with us! Take Care!

September 28, 2020

Ertle Subaru Service Team provided excellent, quick, reasonable service. I was worried about finding a shop that I could trust. The Service Department told me what was wrong, how they were going to fi More

by d.4rebollido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley, Jim Ertle, Jen Joyce
Sep 28, 2020 -

Ertle Subaru responded

d.4rebollido thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

September 27, 2020

It was a pleasure working with JR. He listened and made my car buying experience quick and painless. Next time I need a car I’ll be going back to him More

by Joshua Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Sep 28, 2020 -

Ertle Subaru responded

Joshua Emmanuel thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2020

Just beautiful professional noNo complaints no wasting Just beautiful professional no No complaints no wasting time.very satisfy You have a good choice for a drink. The showroom is clean and the service More

by jgomez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill when he was there nice to me, Meghan Ertle, Jim Ertle, Johnny Lombardi
Oct 13, 2020 -

Ertle Subaru responded

jgomez11, we are happy to hear about your positive experience. Thank you for taking the time out to provide such wonderful feedback. We hope that you continue to choose us for all of your automotive needs in the future.

September 25, 2020

This is my third Subaru and the second I bought from Jon Richardson. If you're looking for a no-pressure sales experience with a friendly, knowledgeable partner, I recommend asking for Jon. More

by nkboyer
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Oct 13, 2020 -

Ertle Subaru responded

Thank you for your customer loyalty. We appreciate your positive feedback so much that we are excited to share with you that we are now offering home delivery. When you are ready for your next Subaru please give us at 570-421-4140 for more information.

September 25, 2020

Jonathan R. was super helpful and knowledgeable when it came to helping me with the purchase of my used car. He’s a no pressure, kind, professional that I would recommend to anyone who visits Ertle. He was More

by Joy Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Oct 13, 2020 -

Ertle Subaru responded

Joy Naomi, thank you for your positive feedback; we are thrilled to hear that you had a wonderful experience with our Team! Should you need anything additional, please do not hesitate to reach out. Take care and see you soon!

September 24, 2020

Gloria M:I was very satisfied with my purchase of the Gloria M: I was very satisfied with my purchase of the Outback. The car is beautiful and the display panel with many features is outstanding. Jon Ric More

by Ann Martina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Kevin Brost
Oct 13, 2020 -

Ertle Subaru responded

Ann Martina, thank you so much for your feedback! Our Team will be very happy to hear this! Please don't hesitate to reach out if there's anything else we can further assist you with. Have a great day!

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