Ertle Subaru

They are always courteous and take the time to answer any questions you might have. questions you might have. More

We came from Queens NY, and we had an absolute great experience from the first greeting at the service door entrance by Allison, followed by a hot cup of coffee and a bagel with choice of cream cheese o experience from the first greeting at the service door entrance by Allison, followed by a hot cup of coffee and a bagel with choice of cream cheese or butter. And then meeting up with our service rep Ashley, who I had spoken to a few days before and she couldn't be more helpful on the phone, And even more when we were introduced in person. Every question was answered completely and with well informed knowledge. The time estimate of the four tires installed and wheel balancing plus alignment was very close to the predicted estimated time in addition to a multipoint inspection which I was also grateful to get - which informed me of my need for an engine filter replacement, which subsequently also gave me better mileage for the close to 300 mile trip we were taking! To top it all off, we were given a choice for a free hand car wash. It doesn't get better than that! Thank you Ertle Subaru of Stroudsburg -- you have taken service by a dealership to another plateau! More

Lauren who answered the phone heard my problem, in town for a funeral, then proceeded to help me. I was able to drop off car. That afternoon Pedro called to explain what the check up had found. He met wi for a funeral, then proceeded to help me. I was able to drop off car. That afternoon Pedro called to explain what the check up had found. He met with my son-in-law & I & explained what had happened. He gave us very good information. I would not hesitate to return to Ertle for service. After I got home I realized they had also washed my car-Wow! That’s service plus! More

Everyone on the service team is courteous and helpful. From the initial welcome until they wash your car, the team is friendly and efficient. From the initial welcome until they wash your car, the team is friendly and efficient. More

Great service and people during the buying process and after, they treat you like family after, they treat you like family More

Very nice and helpful people at Ertle. .had what I needed done in a timely manner. .had what I needed done in a timely manner. More

GREAT GREAT DISCOUNT ! !! No haggling. No pressure tactics by the salesman. Sales manager never came out to offer a better price than salesman gave. No attempt to push the v !! No haggling. No pressure tactics by the salesman. Sales manager never came out to offer a better price than salesman gave. No attempt to push the vehicle they wanted to sell. Complete knowledge of all the cars and available options. Fully answered every question in an easily understood manner. Joey Gielec was an amazing salesman who was forthright, honest, professional, friendly, knowledgeable, and helped me get the car that I wanted without pushing add-ons and options that increased my costs and the dealer's profit. In 50+ years of buying new cars for myself and family members I never received the excellent treatment and unbelievable, unbeatable discount I got from Joey Gielec and Ertle. Although my home is less than 15 minutes from a local Subaru dealer, I drove over an hour out-of-state to get to Ertle and am so glad I did. The entire experience was AMAZING!!! I very highly recommend Joey Gielec and Ertle to anyone and everyone. You will come away very happy no matter how far you have to travel to get to Ertle. John McDermott More

We brought our 2026 Forester in for the moonroof to be checked due to a recall. We pleased with the speed and professionalism everyone we dealt with. checked due to a recall. We pleased with the speed and professionalism everyone we dealt with. More

In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others. More

I have used this dealership for my past 3 Subaru vehicles and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff wo and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff work together to find you the vehicle that works best for you. They will try their hardest to make sure that your vehicle has everything you want included in it, if they don’t have it then they will search for it. I have worked with Eric that is in charge of the “trade up” program that Ertle has and he has been so helpful even after the deal is completed, he makes sure that you are satisfied with the service you are receiving and if there are any issues, large or small he makes sure they are taken care of. One of the most convenient aspects for me is the availability of a loaner vehicle when my vehicle is being serviced, they will always offer me the option to take a loaner car rather than wait for my vehicle. If the service doesn’t take too long I wait there in the area where snacks and drinks are available for customers. The staff treat each other and their clients as family/friends so you never feel uncomfortable when you are there. I have utilized staff member Joanne, many times in person or via phone as she assists me with the technology in navigation and CarPlay. Every phone update usually requires myself to get an update from Joann, she has been my hero! Stop in and see what a great dealership looks like!!! More