Eric Von Schledorn Chevrolet Cadillac

2018 Chevy Equinox Recently purchased a Chevy Equinox, my second vehicle purchase from Kent Jeffers. Great Experience both times. I definitely would recommend my family Recently purchased a Chevy Equinox, my second vehicle purchase from Kent Jeffers. Great Experience both times. I definitely would recommend my family friends to go to EvS and to work with Kent. More

Excellent Experience This is my 2nd time in 3 years that Clyde help me find a new vehicle. He is friendly, knowledgeable and helped me get the right vehicle for my needs. This is my 2nd time in 3 years that Clyde help me find a new vehicle. He is friendly, knowledgeable and helped me get the right vehicle for my needs. I am extremely satisfied with my experience with him, and I highly recommend him and EVS to everyone. More

Best customer experience ever! I worked with Kent Jeffers before and when I saw a vehicle that I wanted to surprise my husband with, I contacted Kent. I talked to Kent on Friday, sa I worked with Kent Jeffers before and when I saw a vehicle that I wanted to surprise my husband with, I contacted Kent. I talked to Kent on Friday, saw the vehicle on Saturday and picked it up on Monday! Kent made the whole process so easy and I really appreciated the help of other staff members in making this an event my husband will never forget. Best car buying experience ever! More

trading in 2 cars for 1 everyone was very nice, friendly, and courteous and knew their jobs. a great feeling doing business with them. I had to do this on my own and it wa everyone was very nice, friendly, and courteous and knew their jobs. a great feeling doing business with them. I had to do this on my own and it was an excellent experience. More

Lemon Car In the beginning they are very nice and wanting to help. As soon as they have your money Eric Von Schledorn don't care what happens to the car/ truck. In the beginning they are very nice and wanting to help. As soon as they have your money Eric Von Schledorn don't care what happens to the car/ truck. It’s not their problems. When I first went in to purchase the truck the sales person who was supposed to help me finalize everything for my truck was not in. A gentleman by the name of Clyde helped me and had an attitude during the process. Then makes a remark as I am speaking to the General Manager Richard Smith and says I didn't want to help her I was doing Brian Mickey a favor. I am not gaining any sale from this, in front of me. I ask Richard is this how you train your stuff to conduct business to be ride and disrespectful in front of the customers as you are speaking to him. Nevertheless, my brother looks at the truck, informs Richard there were some things that he was concerned about such as the leakage of the power steering wheel, Richard goes on to saying that it was fixed, my brother tells him, I am sorry however this does not look fixed, months has passed and the problem is still there. Since I have had the truck I have had to fix it more then what I have spent enjoying it. I have to fix a transfer case, shocks, and know this power steering leakage. I have contacted the dealership requesting to speak to Eric Von Schledorn and he has refused to return my calls. This is the worst place to deal business with. My truck is not in operating condition and the dealership does not want to take responsibility for their actions. They are rude, disrespectful, unreasonable, and non-compliant. On top of all this they force to sign paperwork, so they aren't responsible to fix anything else and still not want to work you. It has been a complete nightmare dealing with this company. All I have been asking is someone to fix the problems of the truck so that I am able to enjoy it. All I have asked for is for Eric Von Scheldorn is to give me a call to discuss my concerns, however everyone at this dealership just finds excuses for each other instead of helping the customer. More

Great Customer Service The customer service at this dealership is fantastic. From the receptionist, salesman, and finance person. Purchasing my used vehicle there was a go The customer service at this dealership is fantastic. From the receptionist, salesman, and finance person. Purchasing my used vehicle there was a good experience. I was not pressured or stressed whatsoever. I have purchased a vehicle from Clyde some years ago and never hesitated to go back to him when I was in the need for another car. I have dealt with a few other dealers in the area and was unhappy with the overall experience. More

Seamless Purchase Let's be honest. Buying a car is a miserable experience, especially for a woman. I have purchased 2 other cars in my life and drove each of them in Let's be honest. Buying a car is a miserable experience, especially for a woman. I have purchased 2 other cars in my life and drove each of them into the ground, just to avoid having to go through the process again. I found my ideal vehicle online and, eager to complete the process as quickly as possible, was connected to Carlos in the Finance Department to facilitate all the paperwork I was dreading. I made a point of telling Carlos that I hate the whole "Dealership Experience," that I found the exact car I wanted, and I wanted to walk into the dealership, make my payment, and go. I made it clear that I didn't want a hassle and that if I felt pushed into anything, at all, that I would walk out and take my business elsewhere. Carlos listened politely as I went off and he walked me through the entire process so I knew exactly what to expect and promised me that he would do all he could to expedite the process and get me into the car of my dreams. He told me all the things I would need to bring with me so I was prepared. Then... I discovered that I could not find my lien release or my title for the car I wanted to trade in. I was so stressed out, I called Carlos and told him to forget the whole deal. He listend to me and told me that part of his job was to help when these situations come up. And he just handied it! He took care of everything for me. Finally, the time I was dreading came, and I went to Eric Von Schledorn. The experience was unlike any other I've had. The facility itself is gorgeous. All the cars on display are beautiful, and the place is immaculate. Everyone I encountered while I milled around was professional and nice. I was immediately set at ease. Carlos came out, shook my hand, and brought me to the office, where, much to my relief, EVERYTHING was prepared, the paperwork was printed and the keys to my car were there waiting for me. In what seemed like the blink of an eye, I was in my beautiful car, which I love, and on the road. I would highly recommend EVS for anyone who wants a great car at a fair price. Their crew really made this a positive experience, and when the time comes, this is the ONLY delership I will use. More

Amazing Sales Rep - Finance Department Not So Great Our sales associate was amazing! I had let him know we were coming in and he was more than willing to work with us. When we got to the finance departm Our sales associate was amazing! I had let him know we were coming in and he was more than willing to work with us. When we got to the finance department the man working was a jerk. He was very insulting and rude to us. He kept telling us we were "confused" and "not understanding" the math he was explaining. We were very aware of the math but he would not take no for an answer. He made very rude comments to us after we told him no on extended warranties. We were ready to walk out the door after he commented to my father he was surprised how little he said and that he let the women handle buying the car. Very insulting and arrogant, Will never be back. More

Excellent car buying experience!! Top notch!! I have purchased vehicles from this dealership for over 20 years. I will continue to do so. I have always taken my vehicles to the Service Department I have purchased vehicles from this dealership for over 20 years. I will continue to do so. I have always taken my vehicles to the Service Department for maintenance. They do a great job! Kent Jeffers is professional, knowledgeable and very helpful. He goes above and beyond to make sure you are completely satisfied with your experience! I would highly recommend this dealership to anyone looking for a vehicle! More