Epovo Auto Group

The vehicle purchased was presented as passing a valid VA inspection. Nothing could be further from the truth. Tires would not pass NYS inspection due to dry rot. The front hub assemblies were shot. The rear inspection. Nothing could be further from the truth. Tires would not pass NYS inspection due to dry rot. The front hub assemblies were shot. The rear wheel cylinders are leaking. The front pinion seal is weeping gear oil. Falsifying a VA state inspection is a Class 4 offense, the VA state police have been notified, and due to "unclean hands" or in the vernacular "dirty hands" the sales contract which stipulates "as is" is null and void. See you in court... More

Worst place ever please save your money!!! Please read!!!!! I am very upset with these people at Epovo their liars and thieves me and my mother got a car from them that looked good on the in Please read!!!!! I am very upset with these people at Epovo their liars and thieves me and my mother got a car from them that looked good on the inside and out after a couple hours of getting the car the engine light cuts on the next morning I took the car to get checked out and the person that helped me at NTB gave me a list of things wrong with the car that cost over $3,000 and we paid $3,150.28 for the car and he also said that he is sure they cut the engine light off so that we wouldn't know there was a problem with the car and so there car would pass Virginia inspection. The employees at epovo didn't say anything was wrong with the car when we purchased it even if you sell a car “as is” you are supposed to tell the person buying it what's wrong with it and they did not. The same day I found out what was wrong with the car we went back before going back my mother called them and the owner was rude to her we drove back to get a refund and the employees were rude telling us to get out and more I recorded the majority of the conversation to show how terrible these people were to me and my mother one of them even called the police on me for recording saying I would go to jail but I have just found out from a police officer that its not illegal to record in Virginia I found this out because my mother called the police to see what she could do because they agreed to give us part of the money we paid but didn't its been a week and still no check these people are liars I will be posting the video to show how poorly they treated me and my mother I would hope everyone reads this before ever purchasing from them save your money don't do it. It was supposed to be my very first car and they ruined it for me. I had that car for less than 24 hours. They took the car and took our money. More

Deceptive Business Practices (In my opinion) FACT: On Sunday, July 22, 2018, I purchased a vehicle from Epovo. While the purchase was an “As-Is” purchase, the vehicle was represented as successfu FACT: On Sunday, July 22, 2018, I purchased a vehicle from Epovo. While the purchase was an “As-Is” purchase, the vehicle was represented as successfully passing the Virginia State Vehicle Inspection standards. However, a Virginia State Police report will show the vehicle was illegally given a successfully passing inspection sticker. I now have documentation to support the vehicle had pre-existing issues (Rusted through frame rail, non-functional passenger door handle, Catalytic Converter, and more). On Thursday, July 12, 2018, Epovo was made aware of the vehicle issues by J & L Automotive during the inspection. However, Epovo did not repair the Passenger door handle, the frame rail that was rusted through, malfunctioning Catalytic Converter, and the damaged Engine Mount. These items alone would fail the state vehicle inspection. Some how on Monday, July 16, 2018, the vehicle passes Virginia inspection without having any of the previously mentioned repairs completed. One (Monday, July 23, 2018) to two (Tuesday, July 24, 2018) days after purchasing the vehicle, the Catalytic Converter needed to be replaced, the rotors needed to be replaced, and it was noticed that the passenger door handle didn’t open. It was also noted that there is large amounts of rust under the vehicle, specifically, the rusted through left frame rail. And someone had spray painted the rust with black paint. I had the vehicle inspected in Maryland (Thursday, August 9, 2018) and Virginia (Friday, August 10, 2018), it failed in both states. Citing issues that existed more than 30-day ago. The situation has been very costly because Epovo didn’t repair the vehicle as they are required by law to do before selling it to a customer (46.2-1157) and 46.2.1539). Epovo refuses to admit their deception in selling me this vehicle and refuses to refund me for all of my expenses. I tried to talk to the owner but he didn't "seem" to care if the vehicle illegally passed inspection, he doesn't "seem" to care that the dealer is responsible for repairs prior to selling the vehicle to a customer. He doesn't "seem" to care it is illegal to sell a vehicle to a customer without a legally obtained inspection sticker. He only states it's an "As-Is" sell and that's he only defense. THOUGHTS: One would have to ask themselves, how did a vehicle pass Virginia inspection but less than 30-days later it fails for conditions that predate 30-days ago? If the inspection station illegally passed the vehicle then the deal should be null and void, and all expenses should be refunded to the customer upon return of the vehicle. Who sprayed black paint on the rust under the vehicle? Who had the most to lose if the vehicle didn't pass inspection? Why wouldn't Epovo just repair the vehicle, prior to selling it, so it would pass inspection legally? Why would an inspection station illegally pass a vehicle when Virginia vehicle inspections only cost $16.00? I'm only sharing my personal thoughts and experience with Epovo. More

Buyer Beware First, let me say that we knew that we were buying a vehicle, "as is", so we are legally not entitled to any compensation. It is our fault we did not First, let me say that we knew that we were buying a vehicle, "as is", so we are legally not entitled to any compensation. It is our fault we did not discover the many faults of the vehicle we purchased. However, readers should know what happened and be prepared what to look for so they don't get taken by this dealer like we were. We recently purchased a 2004 Chevy S-10 pickup truck, that looked like it was in good shape. What we didn't know was that the bed liner had been recently installed to cover up a rusted out truck bed. Since we didn't put the truck on a lift, and couldn't easily inspect under the truck due to the crowded conditions in the parking lot, we also did not notice that the truck bed supports were all but missing, having mostly rusted away and fell off. We also did not notice the missing gas tank strap, found only once the vehicle was inspected in MD. Although there was a passed VA inspection from only a couple of months ago, to pass MD inspection required several thousand dollars in repairs. Obviously either the inspection in VA was not done properly, falsified, or a VA inspection is meaningless. In addition, the spare tire cable must have been rusted too, as it snapped off and we lost the spare tire on the trip back to MD. Again, shame on us for not having done a better job inspecting the vehicle, but I have to believe that Epovo Auto Group knew about these issues and conveniently failed to inform us. We were taken. Buyer beware. More