
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Comfortable and enjoyable Kuni made the whole car buying experience a very easy and comfortable ordeal. Alex (car sales rep) was easy going and informative. Michael (finance re Kuni made the whole car buying experience a very easy and comfortable ordeal. Alex (car sales rep) was easy going and informative. Michael (finance rep) was very accomodating and caring. My wife and I could not have been more pleased with the entire car buying experience. Thank you guys and Kuni Chevrolet!!!. More
In tota it was just fine. I had several things that needing attention on 2008 DTS Cadi. One of them was "Service the tire pressure monitoring system" One of the monitors was re I had several things that needing attention on 2008 DTS Cadi. One of them was "Service the tire pressure monitoring system" One of the monitors was replaced. The first service report states "All monitors working properly" Within the hour of leaving the shop my infomation center advised to service the tire monotoring system. I returned to the shop. My service rep, Jeff Jones, was on lunch break. A very nice lady, Susan Castellanos, service rep helped me. When I originally requesed the system be serviced I assumed all 4 monitors would be checked. Apparently not. The bottom line The left rear monitor need replacing. Susan, the service rep was quite considerate and solved the problem to my satisfaction. That type of service on the first visit is not reflective of the Cadillac service I have experienced in the past 40 years. Susan was very considerate and solved the complaint to my satisfaction. I do not know the name of the mechanic but the work as reported on the invoice was not done. More
Great experience I came in for an oil change and was treated very nice by staff. Omeed made my wait very pleasant. I was so impressed with the inventory of vehicles th I came in for an oil change and was treated very nice by staff. Omeed made my wait very pleasant. I was so impressed with the inventory of vehicles that I lost track of time. More
Professional, courteous and helpful Christian Felix met me as I got out of my car, and was not aggressive, but rather courteous, attentive and responsive to my concerns and specific inte Christian Felix met me as I got out of my car, and was not aggressive, but rather courteous, attentive and responsive to my concerns and specific interests. He found just the car I had described. After relatively brief yet comprehensive meeting with Israel Mosquesda to set up financing, who also did a great job, I was driving my new Camaro home. I love the car, and will recommend Christian, Israel and Kuni to anyone I encounter looking to purchase a new or used vehicle. More
Best service ever. I have never experience this high level of outstanding service before. From the moment I stepped on the lot, I was made to feel comfortable and respec I have never experience this high level of outstanding service before. From the moment I stepped on the lot, I was made to feel comfortable and respected.the salesmen, who assisted me in my purchase, were able to answer all the questions I had about the vehicle I purchased.I had a set amount I wanted to pay per month and the did everything possible to get to that amount. My car buying experience could not have been any better. More
Speed of service I came in without an appointment and was on my way in less than two hours!!! Everyone was very helpful and friendly. I couldn't have been more pleased I came in without an appointment and was on my way in less than two hours!!! Everyone was very helpful and friendly. I couldn't have been more pleased! More
Best experience ever. Visited Kuni to checkout a car which I was interested in. The sales person provided all the Information I needed. His support helped me to make the de Visited Kuni to checkout a car which I was interested in. The sales person provided all the Information I needed. His support helped me to make the decision to purchase. Purchased Cadillac XT5. More
Very helpful Great customer service. Trouble shot the concern I had with my vehicle and had it fixed very fast. They kept me posted through whole process. Great customer service. Trouble shot the concern I had with my vehicle and had it fixed very fast. They kept me posted through whole process. More
Wonderful experience Hassle and stress free experience. These guys are awesome. Third car from Kuni. Fiancé and sales technicians all performed above and beyond. Even Hassle and stress free experience. These guys are awesome. Third car from Kuni. Fiancé and sales technicians all performed above and beyond. Even parts team hooked me up with discounted swag for our new car. More
Great !! It was a pleasure to purchase my new truck at Kuni . I will recommend it to my friends and family . The sales team worked to get me a excellent deal It was a pleasure to purchase my new truck at Kuni . I will recommend it to my friends and family . The sales team worked to get me a excellent deal More