Epic Chevrolet

Tee gave us a lot of his time for all of our questions and was very patient throughout the process. and was very patient throughout the process. More

Great people went in and they took care of me no problem getting the truck I wanted getting the truck I wanted More

Good customer service and straight forward No time wasted and very helpful and nice thank wasted and very helpful and nice thank More

1st time owning a Cadillac and 1st time service. Great customer service and great service to the vehicle overall. Free roundtrip Lyft service a plus. Highly recommend! Great customer service and great service to the vehicle overall. Free roundtrip Lyft service a plus. Highly recommend! More

Purchased a car from the Internet Sales Manager Tee, and had a wonderful, easy transaction. Worked well with me, didn't pressure me, and was attentive and a fast worker. One of the best dealership/car buyin had a wonderful, easy transaction. Worked well with me, didn't pressure me, and was attentive and a fast worker. One of the best dealership/car buying experiences I've ever had! More

Adam was a huge help in working with me getting my Cadillac CT5-V. Thank you! Cadillac CT5-V. Thank you! More

I received personal and great service. People were friendly and respectful.I will continue to Take my Chevy back to epic Chevy. People were friendly and respectful.I will continue to Take my Chevy back to epic Chevy. More

Worst dealer service department experience I have ever had. Service desk person was ok but the department operation needs to be reorganized. I made a 10am appointment for a simple oil change at the “Expre had. Service desk person was ok but the department operation needs to be reorganized. I made a 10am appointment for a simple oil change at the “Express Oil change center. Dropped car off at right around 9:45am. Told it would be 1 to 2 hours. I can go to dozens of other places and get this service in 15-30 minutes without an appointment. I purchased the new car maintenance program so I have to go to a dealer. Almost 2 hours pass and there is my car parked out in front of the oil change department. Thinking it might be done I went in a talked to the service writer only to be told they have not even started the work and he cannot give me any time frame for completing the job. Walking around the lot I ran into the salesman who sold me the car. Told him what is happening and he said why get an appointment if it is meaningless. Exactly!!! He went to the oil change department and told them to do my car next. I had already called my wife to come pick me up since we had numerous things to do and we left. I was called later and was told the car was done. I came back a few hours later and picked it up. No Wash job. No apology. Nothing. This is the third such lousy experience at Epic. Each time I thought it could not get worse and Epic proved me wrong on each occasion. FYI while waiting I talked to 2 other customers and they were having the same crappy experience. I have 1 more service (a recall to install some sort of chip that was not installed when I purchased the car) and that will be my last service appointment at Epic. Although is Epic is closer to my home I will take my business to another dealer in the Sacramento area. FYI The service writer actually told me that all the service writers know how lousy the actual service department is and have complained to management but nothing changes. That is kind of depressing. More

Awsome My experience was awesome, I have no complaints. Joe is always well prepared. Knows my vehicle and knows me Joe is always well prepared. Knows my vehicle and knows me More

Love the purchase however it has scratches I did not see until I took it home and no one has bothered to contact me back to see if they can fix. Why should I pay to fix in my new purchase. No one even calls until I took it home and no one has bothered to contact me back to see if they can fix. Why should I pay to fix in my new purchase. No one even calls back not good service. More