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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

October 30, 2023

I love taking my Vehicle to consultant Joe. He has always been very professional in explaining what my vehicle needs. More

by CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 01, 2023 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Connie. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 30, 2023

Each time I bring my car to be serviced I leave with a new issue. It’s like they purposely mess it up and do not do the complete job. Very upsetting. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 01, 2023 -

Epic Chevrolet responded

I appreciate you taking the time to share your experience with our service department, Melissa. Here at Epic Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 30, 2023

Joe was amazing he kept me informed thank you for having such wonderful people working for your company than you joe More

by Solis_rosalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 01, 2023 -

Epic Chevrolet responded

Solis, thank you for taking the time to share your kind feedback about Joe. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 30, 2023

Parts desk tried to charge me an extra 208 for a diagnostic after my vehicle was there after 3 days More

by MARCUSJACK982003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shouen Newsome
Report | Print
Nov 01, 2023 -

Epic Chevrolet responded

Thank you for sharing this review regarding your experience with us, Marcus. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 30, 2023

Expensive and they try to upsell you on unneeded maintenance. The lobby is nice to wait in. More

by jeremiahtattersall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shouen Newsome
Report | Print
Nov 01, 2023 -

Epic Chevrolet responded

I would like to thank you for sharing this review, Jeremiah. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact us if you would like to further discuss your visit. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 29, 2023

This is about service department. .Andrew is your guy if you you want some to answer your phone and keep you posted. More

by PALBAJWA11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Shouen Newsome
Report | Print
Oct 31, 2023 -

Epic Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 29, 2023

Good service great service consultant that took the time to explain and make me feel comfortable More

by PLEONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 31, 2023 -

Epic Chevrolet responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 29, 2023

Great service the staff help deal with what was needed to get my Equinox back on the road. More

by Liset Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Oct 31, 2023 -

Epic Chevrolet responded

Liset, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Epic Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 29, 2023

Great experience. Attentive to my needs. Helpful. Provided assistance with my request and preferences I wanted More

by tonydavis51978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Oct 31, 2023 -

Epic Chevrolet responded

Tony, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Epic Chevrolet! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 28, 2023

Matthew was very accommodating, timely and thorough with excellent customer service. Overall, great work and well done! More

by ljrhatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew King
Report | Print
Oct 31, 2023 -

Epic Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that Matthew was able to provide an efficient and overall positive experience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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