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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

December 04, 2023

Everyone at the service center is very helpful, courteous and professional, especially Matthew. I also really appreciate that they can order a lyft ride to and from the dealership at no charge. It makes brin More

by lindseybp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Jerry, Rosie, Matthew, and Abbie(?)
Report | Print
Dec 06, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience, Lindsey! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 04, 2023

Amazing Dealership! Amazing Staff! My needs were beyond met. 100% recommend Epic Chevrolet to everyone! More

by Dion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Taylor, Rudy Castillo , Shouen Newsome
Report | Print
Dec 06, 2023 -

Epic Chevrolet responded

I really appreciate the kind recommendation, Dion. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 04, 2023

I have had problems with past service and my maintenance packet not coming up for the service rep. This time was smooth and work completed timely and Andrew was friendly and professional. More

by LAURI1
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 06, 2023 -

Epic Chevrolet responded

Lauri, I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 04, 2023

Andrew is a super nice person, very professional and did everything possible to help me out every step of the way when servicing of my vehicle at the dealership. Great experience! More

by Pj50
Recommend Dealer
Yes
Employees Worked With
Andrew Hoffman
Report | Print
Dec 06, 2023 -

Epic Chevrolet responded

Pj, thank you for taking the time to share your kind feedback about Andrew. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 04, 2023

Great customer service. . They work with you to try to get you the deal you want to More

by DULCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 06, 2023 -

Epic Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 04, 2023

I had great car buying experience here at Epic Chevrolet! Thanks for the help Ronny!! More

by Ben Dover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 06, 2023 -

Epic Chevrolet responded

Ben, thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let me know if we can help you with anything else. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 03, 2023

My car has been there for 32 days. I should be able to have in in 2 more weeks More

by jsscedwards
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 03, 2023

GREAT customer service from Andrew with GREAT communication from him too! Definitely will refer my friends! More

by geraldigano
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

We cannot thank you enough for your wonderful review of Epic Chevrolet and for your referrals and recommendation! I will be sure to share your kind words with Andrew. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 03, 2023

This dealership has Great customer service! I'm definitely going back to this location for service. More

by clwill99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 05, 2023 -

Epic Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 03, 2023

Helpful but very high priced I've been a customer for many years all my vehicles have been there and now I don't get deals anymore More

by WILLIEGREENCLEAN22
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Dec 05, 2023 -

Epic Chevrolet responded

Willie, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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