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Epic Chevrolet
Sacramento, CA
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Epic Chevrolet
November 30, 2015
GREAT Everything was completed promptly and well done and i would certainly return when my car needs work again. I would also look at the dealership in the Everything was completed promptly and well done and i would certainly return when my car needs work again. I would also look at the dealership in the future. More
by lfblouie
Verified CustomerEmployees Worked With
Stephen Riolo
November 28, 2015
First rate dealership Great experience purchasing my first new car from KUNI Chevrolet. Rohit the salesperson was a pleasure to work with and ensured that I got the car Great experience purchasing my first new car from KUNI Chevrolet. Rohit the salesperson was a pleasure to work with and ensured that I got the car (and the deal) that I wanted. The paperwork and documentation was the scariest part for me, but Jason and Cassandea made it truly a breeze. During the wait time they even turned the big screen TVin the lounge to Thursday Night Football! (I'm a huge Fantasy Football fan) . All in all, my experience at KCC was memorable and I'm happy that I purchased my 2015 'Maro from here. More
by rtoraine
Employees Worked With
Rohit Prasad, Casandea, Jason Lewis
November 26, 2015
Great sales and service people. Sales representatives as well as customer service went out of the way to help and service my needs. kudos to the people at KUNI Chevrolet. Sales representatives as well as customer service went out of the way to help and service my needs. kudos to the people at KUNI Chevrolet. More
by LUISREYES
Employees Worked With
Daniel Khamsaly, Casandea, Stephen Riolo and Roberto. Great people.
November 25, 2015
poor customer service I left my car early the afternoon before the appointment so they could get to it ASAP the next day. I didn't need much service done and expected it to I left my car early the afternoon before the appointment so they could get to it ASAP the next day. I didn't need much service done and expected it to be ready around noonish. I called at 11am to ask the service adviser when he expects it to be ready so I could coordinate my day with other tasks and picking up the car since we live 20 miles away and have to fight traffic. I only got his voice mail so I left a message and waited. An hour later, I called again. Another hour later I called and got to speak to another adviser, but he refused to to check on my car since it was the responsibility of another and he said he would pass on the message to my adviser. Finally another 30 minutes later he called and said my car is ready. My entire day was wasted waiting to hear from him and I had to cancel most of my appointments for the day. I would rather drive a little further to another dealership who gives proper customer service than go to Kuni again. LAST TIME. More
by ebhenry
Employees Worked With
Stephen Riolo
November 19, 2015
Need better customer service Would not use my service advisor as my assigned advisor moving forward. Does not review invoice when picking up car. Not calling when ready or an upd Would not use my service advisor as my assigned advisor moving forward. Does not review invoice when picking up car. Not calling when ready or an update call. I had to call and he returned my call asap that it was ready. The invoice shows higher prices, but charged lower amounts. This communication was bad. I felt that the poor communication on a noise my vehicle had was not dealt with, but told me to come back when the noise came back after I walked to my car and read the invoice? I really enjoyed my previous advisor Eddie Ramos in the past.. More
by rubenpenni
Employees Worked With
Dan Landerholm
November 19, 2015
Clean Dealership, Good Service Good service, decent prices (could be better). I would recommend they do something to shorten the appointment wait. When I called the first availabl Good service, decent prices (could be better). I would recommend they do something to shorten the appointment wait. When I called the first available appointment was just over two weeks away. People want faster service than that. More
by FrankieGTH2
Employees Worked With
Omead Anwar
November 19, 2015
Fast and quick transaction No "shark" salespeople here and a quick transaction experience. I drove 1.5 hours to get the vehicle I wanted. Happy customer and highly recommended No "shark" salespeople here and a quick transaction experience. I drove 1.5 hours to get the vehicle I wanted. Happy customer and highly recommended! Love my new vehicle. More
by Leslie24
Employees Worked With
Angel
November 19, 2015
Awesome experience!!! I was looking for a newer automobile and happened to stop by Kuni Chevrolet/Cadillac to view a vehicle that Kuni had listed on their internet sight. I was looking for a newer automobile and happened to stop by Kuni Chevrolet/Cadillac to view a vehicle that Kuni had listed on their internet sight. Unfortunately the vehicle was not available. Moe was the salesperson I was working with and he showed me a couple of other choices. I finally decided on a vehicle, price and warranty package, all reasonably priced. No four square, no games, just one excellent experience. Moe, and Meredith the sales person and Dominick in finance were very thorough and were absolutely wonderful to work with. BEST auto shopping experience I have ever had, and I have had a few. AWJ More
by awj53
Employees Worked With
Meridith Callagan and Dominick Caserta., Moe Aslerosta
November 18, 2015
13 day wait for service appointment? Made a service appoint for 11/20/15. Got a confirmation email, then got a phone call their online appointment system overbooked and I have to reschedu Made a service appoint for 11/20/15. Got a confirmation email, then got a phone call their online appointment system overbooked and I have to reschedule. Earliest appointment available is Dec. 2. Was also told the website was fixed, but it still shows plenty of openings in November. Either their system is still screwed up or they're lying to me. Don't know if I'd recommend them or not. More
by violetb
Employees Worked With
none
November 16, 2015
Decent Experience and negotiation was pleasant and easy. But the salesperson did not follow through and provide the detailed service records as promised. I Experience and negotiation was pleasant and easy. But the salesperson did not follow through and provide the detailed service records as promised. I am still waiting for those more than a week later, and don't expect he's going to send them. More
by dkalamaras
