Epic Chevrolet

performance called at 3:00 PM to see if they had inventory of parts and if there was anyway possible to sneak me in immediately. They checked status and said yes, called at 3:00 PM to see if they had inventory of parts and if there was anyway possible to sneak me in immediately. They checked status and said yes, come now. I did and they performed. Outstanding as always. More

b ought a silverado 3500 I was treated like a buyer should have been treated. I was pretty much shooshed away from the chevy dealership at elk grove. Friendly staff and surpri I was treated like a buyer should have been treated. I was pretty much shooshed away from the chevy dealership at elk grove. Friendly staff and surprised how they would treat a guy in sweat pants More

Great people, great quality! Stephanie was awesome! She helped me when other customer service staff at other dealerships wouldn't. I am glad I went to Kuni Chevrolet and look forw Stephanie was awesome! She helped me when other customer service staff at other dealerships wouldn't. I am glad I went to Kuni Chevrolet and look forward to going back in the near future. More

Great people, procedures could improve I've used Kuni Service since before they were Kuni's. The employees are and always have been great, but procedures have gradually become, to my thinki I've used Kuni Service since before they were Kuni's. The employees are and always have been great, but procedures have gradually become, to my thinking, less convenient. During routine service, several needs were identified. In the past, I would have been offered options for repairs now or later. If later, an appointment would be made. This time, I was told to call in to make appointment. I called, made appointment for following week, stated exactly what was needed. When I arrived for appointment, advisor did not know what was to be done. Brake pads, tires (for my 5y/o pickup) were not on site. Consequently it took the entire day for work to be completed. I can't praise the advisor enough. He was helpful, creative, informative. If parts were ordered, appointment made at time problems were identified, work could be completed quickly. More

Got a Spark EV The staff was very friendly and they were worked hard to get a great lease offer for us to take. I applaud their effort for going the extra length to The staff was very friendly and they were worked hard to get a great lease offer for us to take. I applaud their effort for going the extra length to make sure we were getting a great deal on the car! More

Free maintenance Over all good except this is the second time the shop forgot to rotate my tires. Very disappointing as these tires are very expensive and need to be m Over all good except this is the second time the shop forgot to rotate my tires. Very disappointing as these tires are very expensive and need to be maintained by rotation so they wear properly. More

A Real Customer Service Oriented Dealership We stopped by Kuni just to look around. Later that day we drove out with a brand new CTS Cadillac. We met our young and fairly new sales person, Jes We stopped by Kuni just to look around. Later that day we drove out with a brand new CTS Cadillac. We met our young and fairly new sales person, Jesse Felton, as we came onto the lot. We were struck by his open and honest demeanor, and willingness to help us look at, and decide what we may or may not want. We felt no pressure, only that he was trying to help us not direct us. We purchased the car at a fair price, and received $1500 more on our trade-in then we were previously offered at another dealership. Then we met General Sales Manager, Elizabeth D'Amore. What a warm, courteous, and respectful individual she is. She deserves much credit for hiring and managing the sales department. They are geared towards making the customer service the best it can be. The first day we pulled the car from our garage we discovered it did not have a back-up camera, and we really did think it was a stock item. When Elizabeth heard of this, she stepped up and said "no worries", and Kuni Service Dept., professionally installed a back-up camera at no cost to us. We are floored and amazed at how well we were treated. We will recommend everyone we know that needs a car (including family members), to go to the Kuni dealership. It is obvious with every single employee we have dealt with, both in the Sales and Service that everyone there puts the customer first.....love this dealership. We are 100% positive you will not be disappointed with any transactions with them. More

Oil change and lojak Nikki in the service department was great to work with, great personality. Would definitely recommend this dealership as long as she is involved. The Nikki in the service department was great to work with, great personality. Would definitely recommend this dealership as long as she is involved. The other people who I spoke with were friendly as well More