
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Above and beyond service Ali, Meredith, and Randy were a great team and did an absolutely fantastic job getting the right car for me! Ali and Meredith are both very knowledga Ali, Meredith, and Randy were a great team and did an absolutely fantastic job getting the right car for me! Ali and Meredith are both very knowledgable about EVs--I've been buying hybrid and electric cars for years, and far too often I know more about the cars than those selling them! Not at Kuni--all my questions were answered. Ali especially was able to talk about his experience as a driver of a plug-in hybrid to help me make the right purchase decision. There wasn't a long, drawn out, back and forth regarding the price, either! We came to a quick, and VERY reasonable agreement on the price of the vehicle that left me very happy. I LOVE my new Spark EV. More
No WOW factor Wish they would have appreciated more of our time and money we spent there. Got the truck we wanted and put a good down payment in return of maybe som Wish they would have appreciated more of our time and money we spent there. Got the truck we wanted and put a good down payment in return of maybe some side rails added to the truck or even just to give us a full tank of gas and neither one of those needs were met. We drove 2 1/2 hours to get it so that was the least they could have done. Instead I feel like with left the bare minimum. More
Amazing service From the moment I walked in, until the moment I left in my new car Kuni was a great experience all around. All of the people I was in contact with wer From the moment I walked in, until the moment I left in my new car Kuni was a great experience all around. All of the people I was in contact with were pleasant and so helpful. I drove 100 miles just to shop at this dealership even though I have one in my town. I highly recommend Kuni Chevrolet Cadillac. More
Disappointed with battery replacement policy I've owned my 2013 Cadillac XTS for less than 3 years. Last Friday, the car would not start. Saturday at 8am I called KUNI service to have the car loo I've owned my 2013 Cadillac XTS for less than 3 years. Last Friday, the car would not start. Saturday at 8am I called KUNI service to have the car looked at. I was told that there were no appointments and I was welcome to bring the car in and KUNI would try in fit me in sometime during the day. I was told that no loaner was available and I'd either need to rent a car or wait. I decided to put the service off until Monday. I left a message for Rick LaTour. On Monday my service representative Rick LaTour called me back and let me know to come right in and get this checked out. I consider Rick's service excellent. The battery failed the test and Rick advised me that the new battery and service would cost $ 260. and it was not covered because my original warranty was over the 50K miles and the very expensive extended warranty that I purchased with the car would not apply. I am very disappointed that a 2013 vehicle with less than 3 years would need a new battery! It's my understanding that most new batteries have at least a 3 year warranty and I can't believe that Cadillac would use a new battery with less coverage than that. I buy new Cadillac's from Kuni so I don't have to put up with cars that don't start. Please put me in the column of completely dis-satisfied with the battery replacement policy and re-thinking my next purchase. More
Caution: if you're looking for honesty, then look elsewhere Let me say that I did purchase a vehicle here but only because the price was a little better than competitors. I'm fairly experienced in car buying s Let me say that I did purchase a vehicle here but only because the price was a little better than competitors. I'm fairly experienced in car buying so I knew what to expect so it doesn't bother me as much these people are willing to lie and deceive. For inexperienced car buyers; go elsewhere. More
Excellent Customer Service I was very satisfied with the Professional Service by the Internet Salesperson, Teresa; Sales Manager, Jessica Katz, and my Sales Person, Martin Guit I was very satisfied with the Professional Service by the Internet Salesperson, Teresa; Sales Manager, Jessica Katz, and my Sales Person, Martin Guitierrez. Also there was no BS, after I completed my On-line Finance Application and indicated that I had 2,000 for a down payment on the Black 2013 KIA Optima, both Teresa and Jessica called w/in One hour of my completion and confirmed that I was Approved for Financing for that car w/the $ that I had stated I was working with. When me, my hubby & 2 yr grandson arrived @ approximately 10:30am, the car was parked in front and we were treated with respect and courtesy. Martin and the GM were both I was able complete the financing which allowed me to purchase the car within a few hours. I left with my New car !!! Thank You :) More
Auto purchase Ali was at tentative and forthright. . No high-pressure at anytime. The purchase was completed in a most satisfactory manner. Your facility was cl Ali was at tentative and forthright. . No high-pressure at anytime. The purchase was completed in a most satisfactory manner. Your facility was clean a accommodating. More
New car purchase! I purchased 2 new vehicles from Kuni Chevrolet over the last 2 months. The experience was smooth and they made me feel comfortable with the deals. The I purchased 2 new vehicles from Kuni Chevrolet over the last 2 months. The experience was smooth and they made me feel comfortable with the deals. They were willing to work with my budget on both cars and met my needs. I would recommend Kuni for your next purchase. The new dealership is beautiful and has a nice waiting area for when your car is needing service. More
kbell Employees have wonderful attitude and very caring especially Omead Anwar was so apologetic for waiting time. It is so nice to see a person who is stil Employees have wonderful attitude and very caring especially Omead Anwar was so apologetic for waiting time. It is so nice to see a person who is still so polite under pressure. More
Oil change and auto check up For in and out service it was suggested by service manager to appear early (beat the crowd sort of speak) and they were true to their word...Got ther For in and out service it was suggested by service manager to appear early (beat the crowd sort of speak) and they were true to their word...Got there early and the work was completed in a timely manner and off I went...hooo rah !! More