
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Great Service The service was great. The staff was very accommodating and helpful. They answered all my questions before I could ask. Great cars, many to chose from The service was great. The staff was very accommodating and helpful. They answered all my questions before I could ask. Great cars, many to chose from and quick service. More
Kun is awesome. . From the sales person to the GM..all was helpful and there was never a pressure. . I got my vette and I would go back to get any vehicles from them.. From the sales person to the GM..all was helpful and there was never a pressure. . I got my vette and I would go back to get any vehicles from them...honest, integrity and knowledge are the key word for KUNI. More
Thank you Eric & Mark! I always get quick and effective/efficient service from this team! Thanks for getting me in for the service Eric! Much appreciated teamwork and cus I always get quick and effective/efficient service from this team! Thanks for getting me in for the service Eric! Much appreciated teamwork and customer service! M.Lloy More
Bought lot of cars in my 70+ years, these guys are the best. This is my 2nd car bought from Kuni. The process was very smooth, everyone very curtious and professional. Best of all, the price was right twice in This is my 2nd car bought from Kuni. The process was very smooth, everyone very curtious and professional. Best of all, the price was right twice in a row... More
Pressure free purchase experience Last week I bought a used Volt from Dave at Kuni. He was great to work with. No high pressure annoying salesman tactics! He was knowledgable and fact Last week I bought a used Volt from Dave at Kuni. He was great to work with. No high pressure annoying salesman tactics! He was knowledgable and factual while providing me an honest and transparent trade in for my used car. More
Great dealership with awesome staff Dealership was very clean.. staff were so nice and welcoming at any time. Very knowledgeable and took their time to explain everything... will definit Dealership was very clean.. staff were so nice and welcoming at any time. Very knowledgeable and took their time to explain everything... will definitely come back for my next car purchase. Tarance and jason were yhe best. More
My experience with KUNI We are very happy with all our experiences with Kuni. From the sale to the final part, getting our seat heaters installed. We are from out of town, a We are very happy with all our experiences with Kuni. From the sale to the final part, getting our seat heaters installed. We are from out of town, and we appreciated the extra care we got from Daren. He got us a loaner car, and got us on our way, to waste time while our heaters were being installed. We don 't have the same stores in Modesto, like Sacramento, and the surrounding area. After seeing R C Willie, we even had time to make a quick trip to Thunder Valley. Re: SAY A LITTLE MORE, last question, The buyers, always wants a better deal. No matter how good you may feel about your price, I need to get the best deal that I can. More
Over charge correction My wiper blade charge came out way over estimate. It was pointed out to me and corrected. I felt that I was treated fairly and with respect. My wiper blade charge came out way over estimate. It was pointed out to me and corrected. I felt that I was treated fairly and with respect. More
JD is great, but very slow process JD helped me with the purchase of a new vehicle. He was helpful, courteous, professional and, most importantly for me, not a bit pushy. The process it JD helped me with the purchase of a new vehicle. He was helpful, courteous, professional and, most importantly for me, not a bit pushy. The process itself, however, was excruciatingly slow. I think this was due to being short staffed, but I was there for 6 hours. Unacceptable. If it weren't for JD being so fantastic, these folks would have gotten 1 star just for how long I had to wait. Advice for Kuni on Fulton: streamline your process and keep JD (and give that man a raise). If it weren't for him, you would have lost a customer. More
Salesman, great - sales manager misleading I knew exactly the make, model, trim and mileage I wanted, and had cash in hand to avoid all the issues I've had in the past with dealerships and thei I knew exactly the make, model, trim and mileage I wanted, and had cash in hand to avoid all the issues I've had in the past with dealerships and their... less than savory practices. In short, I generally loathe and detest dealing with auto sales tactics in general, and will go to extraordinary lengths to avoid it. I stalked the certified vehicle listings for months to find the one I wanted, and called when a vehicle that matched perfectly came up and told them I was paying cash. I worked with Tarance to finalize the purchase, and as I've seen previously at other dealerships the sales associate had to get their sales manager involved, which I believe was Jason (not certain this name is correct, however). "Jason" then told me that the LoJack option that they had added to the vehicle was non-negotiable, which was irksome since it was a $700 addition - not a deal breaker, but enough of a flag for me later to possibly avoid dealership for purchases. Later, several employees told me that it was indeed negotiable, but by that time I just wanted to be done with things and ate the cost. I know that dealerships are profit-driven and want to maximize these up-sales, but for a customer that spent a total of 4 hours of an employee's time, and for whom the dealership made AT LEAST 2k on the sale, upselling is pretty shady. Tarance is great though! :) More