
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Professional and efficient. Quality service. Dan keeps me informed and is always courteous and helpful. He answers all my questions so I have an accurate u Der standing of what is being done on m Dan keeps me informed and is always courteous and helpful. He answers all my questions so I have an accurate u Der standing of what is being done on my car. More
Excellent Service Excellent and timely experience. Friendly, helpful and impressive staff. Izzy helped us find the exact car we wanted. Kassandra was very knowledgeab Excellent and timely experience. Friendly, helpful and impressive staff. Izzy helped us find the exact car we wanted. Kassandra was very knowledgeable and helpful with closing and signing the contract. We are committed to returning to Kuni for all our future purchases. More
Car service Received call when part arrived. Service repair was completed sooner than expected. The check in for repair was completed timely and repair was covere Received call when part arrived. Service repair was completed sooner than expected. The check in for repair was completed timely and repair was covered under warranty. More
Awesome Service! I entered the dealership knowing what I wanted and was told "We will make this as quick and painless as possible." To my surprise, they did just that I entered the dealership knowing what I wanted and was told "We will make this as quick and painless as possible." To my surprise, they did just that! Service was excellent, everyone was very nice and accommodating. I will definitely be returning to this dealership in the future. More
Service work Great service personnel, this was my second time in for regular maintenance and have not had any issues. They have been to busy for the standard car w Great service personnel, this was my second time in for regular maintenance and have not had any issues. They have been to busy for the standard car wash but not a big deal. More
Did you forget something? Great selection; salesman was knowledgable and not pushy. But think you forgot something? Gave me a car with the gas on empty. Really!!! That left a b Great selection; salesman was knowledgable and not pushy. But think you forgot something? Gave me a car with the gas on empty. Really!!! That left a bad taste in my mouth and only reason would hesitate to recommend. I shouldn't have to go straight to the gas station after spending that much More
Very friendly and helpful staff. Very impressed. I went in to take a look at the used pickup trucks and found what I was looking for. Tarance was very friendly and courteous to me. Jason, Tarance, an I went in to take a look at the used pickup trucks and found what I was looking for. Tarance was very friendly and courteous to me. Jason, Tarance, and myself discussed my trade in and gave me a fair price and I was very satisfied with the overall experience with them. Kassandra was very professional as well. I highly recommend stopping by here as they provide no pressure and will work with you to help you with what you want. More
the service went from good to bad. WHEN YOU PAY ALL THE MONEY UP FRONT, YOU WOULD EXPECT GREAT SERVICE. I SHOULD HAVE BEEN TOLD THE CAR CAME WITHOUT A C,D, WHICH COST ME ANOTHER $300.00 WHEN YOU PAY ALL THE MONEY UP FRONT, YOU WOULD EXPECT GREAT SERVICE. I SHOULD HAVE BEEN TOLD THE CAR CAME WITHOUT A C,D, WHICH COST ME ANOTHER $300.00. I THINK THAT SHOULD BE REFUNDED. AS SOON AS THE MY 72 HOURS WAS UP TO CANCEL, YOU CASH THAT CHECK. BUT WHEN I CAME TO PICK UP THE CAR I WAS PUT IN A WAITING MODE. More
Oil change and filter problem Went in for 7500 mile oil change on a Saturday morning around 9am. Long story short, waited two and a half hours until service advisor said that they Went in for 7500 mile oil change on a Saturday morning around 9am. Long story short, waited two and a half hours until service advisor said that they had trouble finding an oil filter for my vehicle. He mentioned that they went to two places to try to obtain an oil filter for my vehicle but neither filter worked. Service advisor gave me a loaner vehicle and said they would call me later when my vehicle would be ready. I received a call around 3pm that day saying that no oil filter could be found anywhere close and would have to come from Detroit. My vehicle wouldn't be ready until Monday or more likely Tuesday. The service advisor was very apologetic. Finally received a call Thursday morning saying that my vehicle was ready. Bought my vehicle there about a month ago and no oil filter until almost a week later. Warned a friend of mine that has a similar vehicle to call first before showing up and experiencing the same results. Couldn't believe a simple 45 minute oil change would take almost a week. More
Great Service From Beginning to End Ed, my Service Rep, provided excellent service from setting the appt. through pickup. I was able to drop off the car the evening before and had the c Ed, my Service Rep, provided excellent service from setting the appt. through pickup. I was able to drop off the car the evening before and had the call to pick up by early afternoon on appt day. Everything went perfectly and I highly recommend KUNI Service Dept. More