
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Inclusive and Painless Excellent service. Very informative. Experience overall pleasant and positive. Worked with Angela and Ron and had a painless road to new car owners Excellent service. Very informative. Experience overall pleasant and positive. Worked with Angela and Ron and had a painless road to new car ownership. Thank You. More
fantastic because they are nice, and polite. I'm not a big talker i say what I have to say and that is it. i like the service. because they are nice, and polite. I'm not a big talker i say what I have to say and that is it. i like the service. More
Purchase a certified pre owned car The Overall experience was excellent. DJ and Effie did a great job and we didn't feel pressured in any way. I was a little disappointed that it took s The Overall experience was excellent. DJ and Effie did a great job and we didn't feel pressured in any way. I was a little disappointed that it took so long for finance to finalize our paperwork. I didn't expect to be at the dealer for 3 1/2 hours. More
Honesty Was told that my car was ready on my voicemail because I was dropped off at the mall by Kuni shuttle. The message left said car is done about to be wa Was told that my car was ready on my voicemail because I was dropped off at the mall by Kuni shuttle. The message left said car is done about to be washed and call for shuttle ride back. I met with a friend at the mall who gave me the ride back an hour after the message was left. I didn't answer the phone because I was in the movies. So when I returned to get my car I was told by another service clerk my car was just completed and if I wanted it washed it would be another 20 minutes. I'm like I was told on a voicemail it was finished and he said well they just finished it and come back and get it washed. Someone is not honest More
Good Service, reasonable prices other than their hourly rate The new location is convenient. Their coupon deals are good and they seem to take good care of my car when I bring it in, this time for an alignment. The new location is convenient. Their coupon deals are good and they seem to take good care of my car when I bring it in, this time for an alignment. The turnaround time was quite long at over 3 hours but an optional shuttle/cleaning the car before giving it back to me helps. I have purchased 2 caddy's from Hubacher (Kuni's predecessor) and this dealership has been fine other than trade in values and a high hourly rate (though I am sure competitive amongst dealership service centers). Ed is a good service rep and I hope that they go back to dedicated service reps per client (not per visit). I do not appreciate the fact that this is no longer a Cadillac exclusive dealership. At least it is GMC and more importantly, and AMERICAN car dealership but it reduces the variety of used and new Caddy's that I see when I browse around the parking lot during service. More
Excellent service. Very professional service and highly recommend Eric Soria. Eric does an excellent job in meeting our needs. He is very courteous, friendly, and know Very professional service and highly recommend Eric Soria. Eric does an excellent job in meeting our needs. He is very courteous, friendly, and knowledgeable. He treats us with respect which matters to us a great deal. More
Painless, what an experience The best car buying experience I ever had! Bought a used SRX gave me top dollar for my trade and got me a good payments! The best car buying experience I ever had! Bought a used SRX gave me top dollar for my trade and got me a good payments! More
excellent service From day one I have had a great experience from the courteous staff to the great service including the phone call with the determination of the proble From day one I have had a great experience from the courteous staff to the great service including the phone call with the determination of the problem as well as the pick up and check out. More
Vehicle purchase Fair trade in value, easy sales staff.. Easy closure process..Made the whole experience hassle free. No pressure sales staff! JD( salesman) was truthf Fair trade in value, easy sales staff.. Easy closure process..Made the whole experience hassle free. No pressure sales staff! JD( salesman) was truthful and honest. I appreciated that. More
Do Not Purchase A Car Here Purchasing my vehicle at Kuni was a mistake and if I could do it over I would go elsewhere. The sales staff use unethical tactics to hide hidden fees Purchasing my vehicle at Kuni was a mistake and if I could do it over I would go elsewhere. The sales staff use unethical tactics to hide hidden fees and up-charge for items that I did not agree to. I spent two hours going back and forth with the sales manager, can't recall his name but he was very tall...like 6'8" tall. Even though we both agreed upon a price as he put it"The GM would not approve it". What is the point of agreeing on a price if you do not have the authority to close on it? Then the game starts all over again. Finally we come to an agreement on a higher price only to find out when I am in the finance department completing paperwork, that they have added a $600 LoJack to the purchase price without informing me. The Finance Manager attempted to rationalize it by stating, "what charges are above the bottom line are irrelevant as long as the overall cost is what was agreed upon". The logic of that statement is beyond ridiculous. To that end here is the actual bottom line...DO NOT BUY A CAR FROM KUNI. More