Envision Toyota of Milpitas

Excellent At Every Turn My experience at Piercey Toyota could not have been better. I found a used car listed online, one I’ve been looking to get for months, and the en My experience at Piercey Toyota could not have been better. I found a used car listed online, one I’ve been looking to get for months, and the entire team got involved and delivered one of the best possible experiences I could have imagined. I live in LA, so it was a leap of faith to cold call, agree on the price, and then go pick up the car, but my trust was reward by everyone at the dealership. Everyone was fast, responsive, understanding of working with someone remotely, and fantastic at every step. They didn’t just do the basics or the minimum, they went way beyond the norm to help me finalize the deal quickly and easily as well as work out a plan for pick up. My salesman, Johnny was incredible. Rick, VP of Sales, was beyond warm and caring and hospitable, and he’s a true car guy that cares deeply about customers – it’s obvious. Roy was awesome and so accommodating. Since I was from out of town, I even got to know the head porter who so kindly made time in a very busy day to give me a ride to the bank and back. We talked sports and had a great time even doing something mundane. The paperwork was a breeze with Betty; she was very clear in what I was signing, efficient, and friendly. I have no reason not to believe everyone at the store is equally wonderful. I can’t believe I’m saying it, but I felt like I made friends – something many can’t say about their buying experience at many other car dealerships I’m sure. Everyone was that genuine, authentic, and helpful. I can’t give a higher recommendation – you can fully trust the Piercey Toyota team. More

Excellence Excellent service manager (Mike Tran), excellent experience with all others involved including the shuttle driver and cashier. Excellent job by the t Excellent service manager (Mike Tran), excellent experience with all others involved including the shuttle driver and cashier. Excellent job by the technician. My car was returned in excellent condition! I travel from Fremont because of the excellent service department at Piercey Toyota, More

Piercey Toyota has always provided me with excellent customer service in every department, from fixing a flat tire to renting a car. Highly recommend them. customer service in every department, from fixing a flat tire to renting a car. Highly recommend them. More

Brought our Prius in for oil change. Convenient location and very nice waiting area. We have been coming here since 2011! Always got our Multipoint Inspection report at the end so we know what to expect the and very nice waiting area. We have been coming here since 2011! Always got our Multipoint Inspection report at the end so we know what to expect the next time it is due for service again. More

awesome customer service provided by service advisor Jazz Singh from the start to end of the service..explained everything thats needs to be done..offered drink..courtesy shuttle and a rental..shout out to Singh from the start to end of the service..explained everything thats needs to be done..offered drink..courtesy shuttle and a rental..shout out to the lady that works at the rental station making sure that everything that is well taking care for and she gave me a brand new Corolla hybrid which by the way its an awesome car...this is what you go for in a dealership giving the customer 101% satisfaction and also before i forget also for the technician that work on my car awesome job sending a video of what service needed in my car...appreciate and ill spread the words and recomend this dealership. More

Prompt Professional and good Service. Took the Vehicle, mentioned the problem. Required Service was explained and costs involved. Left the vehicle and viola after 2 hrs the service done Took the Vehicle, mentioned the problem. Required Service was explained and costs involved. Left the vehicle and viola after 2 hrs the service done and completed. I have my vehicle back running smoothly again. Thanks Sanjeev More

NICE SHOP TO DEAL WITH VERY NICE SERVICE AND FRIENDLINESS PLUS THE LOBBY OFFERS MANY GOOD THINGS TO STAY AND WAIT COMFORTABLY. THE ADVISOR WAS VERY CORTEOUS AND HELPFUL INDE VERY NICE SERVICE AND FRIENDLINESS PLUS THE LOBBY OFFERS MANY GOOD THINGS TO STAY AND WAIT COMFORTABLY. THE ADVISOR WAS VERY CORTEOUS AND HELPFUL INDEED. More

Greatest Car Buying Experience Our goal this past Saturday was to drive home in a new vehicle. This was my 25 year old son’s first buying experience which was a little nerve racking Our goal this past Saturday was to drive home in a new vehicle. This was my 25 year old son’s first buying experience which was a little nerve racking. Thankfully, with the assistance of Tak Lam (Fleet Director), Richie Silveira (Finance Manager), and Elliotte Guzman (Fleet Assistant), we received the best service. Elliotte was very knowledgeable and explained the features of the 2020 Corolla in detail. The entire experience was painless and we drove away in a new, beautiful Corolla. My son is very proud of it and we are both very thankful to all three men who helped us. More

Efficient, courteous service As always, Jason gave me sound advice about recommended services, including those up ahead. Jason takes time to explain each service item, including c As always, Jason gave me sound advice about recommended services, including those up ahead. Jason takes time to explain each service item, including cost, before I sign the work order. I know I am in good hands. More

Good car service experience Tran is an honest technician. Unlike others who tried to sell me more service than I want in my previous experience, he is a trust worthy person Tran is an honest technician. Unlike others who tried to sell me more service than I want in my previous experience, he is a trust worthy person More