
Envision Toyota of Milpitas
Milpitas, CA
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Really appreciate the video While I was waiting for my oil change, I received a text message with a video. In the video, the technician shows several things including the tread d While I was waiting for my oil change, I received a text message with a video. In the video, the technician shows several things including the tread depth of each tire and the cabin air filter. I had been advised before to replace the cabin air filter but thought it wasn't worth the money for such an old car. The video convinced me. The technician calmly says, This is supposed to be white. It was tar black with leaves sticking out all over. Very funny. More
Good Oil change for a good price Service provided was excellent multipoint was well explain Will be coming back to fix some of the issue and recommendations You should make Reza a mg Service provided was excellent multipoint was well explain Will be coming back to fix some of the issue and recommendations You should make Reza a mgr, give him a promotion in ssalary. Great rep for the dealership. More
Todd in Service rocks! It's extremely important to me to trust my service provider. Obviously, I have many choices on where I get me car serviced. I totally trust Todd & f It's extremely important to me to trust my service provider. Obviously, I have many choices on where I get me car serviced. I totally trust Todd & feel he wouldn't try to sell me service, just to make a commission. He clearly explains things & never pushes me, when I say I can't do something at that time. Todd is a REAL asset to Piercey Toyota! Hold on to him. :-) More
Service Their customer service was great and everyone was very friendly. They listened to my concerns and addressed them. They recommended some extra things t Their customer service was great and everyone was very friendly. They listened to my concerns and addressed them. They recommended some extra things to be fixed and thoroughly explained what they were and the expected price. More
Fixed my broken windows perfectly My car door windows were broken and I had the glass replaced. The new glass was very clear and polished. The power windows still worked after the re My car door windows were broken and I had the glass replaced. The new glass was very clear and polished. The power windows still worked after the repair and was very quiet (sometimes, when you replace the door window glass, the power window mechanism doesn't always work as well afterwards... but with Piercey, the door windows were like new after the repair.) Also, a minor detail... The original glass which was broken had a warning sticker warning about the car's "theft protection" - to discourage break-ins. When the new glass got installed, the replacement glass still had the anti-theft sticker applied on it. (Just shows the attention to detail - other service centers would just replace the glass and not re-apply the anti-theft sticker on it.) More
Service I made appt to service my car, but somehow I accidentally cancelled. However, I got advice from the lady to make schedule. I just came. And Mr. Win I made appt to service my car, but somehow I accidentally cancelled. However, I got advice from the lady to make schedule. I just came. And Mr. Wing Wong helped me a lot since this is my very 1 st service. He answered and explained all my questions. He is very polite and friendly. He also made my next service appt for me. I am happy. More
Service advisor is very helpful Phillip Kudelka was very nice and helpful. He explained everything clearly and in a professional way. He was the best service advisor I've had in th Phillip Kudelka was very nice and helpful. He explained everything clearly and in a professional way. He was the best service advisor I've had in this place. More
Amazing The customer service is amazing, they always explain, everything in detail and give you advice on what to fix if needed. Will definitely come back at The customer service is amazing, they always explain, everything in detail and give you advice on what to fix if needed. Will definitely come back at this location More
Excellent Excellent, they help me with my loan, warranty,, if you have problem w/ your credit they help you..I recommend this everybody.who need new car.. Excellent, they help me with my loan, warranty,, if you have problem w/ your credit they help you..I recommend this everybody.who need new car.. More
Courteous, friendly and explanatory Staff is very helpful and the one helping me very carefully explained possibilities. I came without an appointment so I realize I needed to wait my t Staff is very helpful and the one helping me very carefully explained possibilities. I came without an appointment so I realize I needed to wait my turn but it did seem a bit extreme to wait 2 hours just to get a light bulb replaced. Nonetheless this was the first time I have had to wait that long. More