Envision Toyota of Milpitas

employee stepped in oil and left partial footprint on the driver side tan colored carpet, took me an hour to clean with dawn, hot water and scrub brush to remove stain. Service tag number was crumpled up an driver side tan colored carpet, took me an hour to clean with dawn, hot water and scrub brush to remove stain. Service tag number was crumpled up and left on passenger seat, chair adjustment was changed. Service sheet and inspection report inconsistent: asked for rotate tires but not checked off on inspection report, was it done? Walter was courteous, and waiting area was clean. More

Rich and others assisted the process of the purchase. They are friendly and helpful which made the process easy. Thanks specially to Rich’s willingness to go extra miles to satisfy the need of customer. They are friendly and helpful which made the process easy. Thanks specially to Rich’s willingness to go extra miles to satisfy the need of customer. Thank you for the whole team. More

Went here first since it was close to home. Rod, sales manager was arrogant. Doesn’t listen to what clients want, even cuts me off when I’m speaking! So no, I do not recommend buying a car here if you wan manager was arrogant. Doesn’t listen to what clients want, even cuts me off when I’m speaking! So no, I do not recommend buying a car here if you want your experience to be stress free More

Transmission sensor issue Took a couple of tests to determine the issue but eventually found the problem. Should be good for now. Service Rep kept me informed/updated. Diagnost Took a couple of tests to determine the issue but eventually found the problem. Should be good for now. Service Rep kept me informed/updated. Diagnostics were expensive but hopefully worth it More

Excellent Rod Lejat is the man to see if you need car!He'll not just help you but treat as a family so you know you're getting a good deal. Rod Lejat is the man to see if you need car!He'll not just help you but treat as a family so you know you're getting a good deal. More

TOTAL CUSTOMER SERVICE Hi highly recommend Piercey Toyota in Milpitas for service. I have used them for years and would never go anywhere else. They are reliable, reasonab Hi highly recommend Piercey Toyota in Milpitas for service. I have used them for years and would never go anywhere else. They are reliable, reasonably priced and they care about us, their customers. I have never been disappointed with the service they provide. I usually deal with Mike Tran, and he is top notch! I can;t say enough good things about him!! More

Great Service 150K Miguel Lopez is always very helpful in deciding which service is more important when you're on a budget. That's is why we always return, we trust Mi Miguel Lopez is always very helpful in deciding which service is more important when you're on a budget. That's is why we always return, we trust Miguel as our service advisor and appointments are always easy to get service is quickly done. More

100,000 mile service A bit more expensive than I hoped it would be, but they always do a good job. Very clean and careful during COVID. Surprised that I had a nail in on A bit more expensive than I hoped it would be, but they always do a good job. Very clean and careful during COVID. Surprised that I had a nail in one tire and a cut in another, but they took care of it! More

Mike Jimenez and his staff is amazing! Very informative and helped me understand how to take care of my beautiful 2006 Tacoma 4x4 TRD Sport! Thanks for everything! and helped me understand how to take care of my beautiful 2006 Tacoma 4x4 TRD Sport! Thanks for everything! More

Bad customer service in the sales department This one star is for the sales department. The salesman was nice at the beginning but once we tried to negotiate for the price, him and his manager we This one star is for the sales department. The salesman was nice at the beginning but once we tried to negotiate for the price, him and his manager were not helpful at all. They didn't want to bargain with you, they gave you a final price and goodbye. The salesman was inpatient and it was all on his face even he had a mask on. I would not come to this dealership ever again because they are not professional, they give you attitude once they know you are trying to pay less money, and who doesn't negotiate for a better price when shopping a car? Very bad customer service, don't even know how they qualified to be working in the sales department. Even at the end we might not make a deal, they should at least show professionalism instead of showing their ugly temperament. More