Envision Toyota of Milpitas

Service beyond expectations My Prius made clear that the engine needed attention on a Thursday morning. I called for an appointment that afternoon and left the car late Thursday. My Prius made clear that the engine needed attention on a Thursday morning. I called for an appointment that afternoon and left the car late Thursday. Service manager was calling me by 7:00 am Friday morning and had a diagnosis of new major battery needed within the hour. Parts were at dealership so my car was done by 3 pm for less cost than expected. A driver from dealership picked me up. When we pulled in, I could see that my car was clean and ready to go. Great experience for me this round of car trouble. I intend to keep my 2005 model for at least another 170K miles! More

Informative agent The price is a little too high. However, Dexter was friendly and giving all information such as services required. While he made recommendations on se The price is a little too high. However, Dexter was friendly and giving all information such as services required. While he made recommendations on services and gave detailed reasons why those are needed, he leaves all decision making to me without pressuring me into buying a service that I don't want. More

Great service Jazz was great! Excellent customer service. He was quick, courteous, professional, and friendly. He made the experience very easy. I'm pleased with th Jazz was great! Excellent customer service. He was quick, courteous, professional, and friendly. He made the experience very easy. I'm pleased with the experience. More

Maintenance Came in to get my car checked out because the maintenance light went on. Came in, was approached immediately and taken care of. Took only a little ov Came in to get my car checked out because the maintenance light went on. Came in, was approached immediately and taken care of. Took only a little over a hour. Dexter, who was the employee who helped me also scheduled my next appointment for an oil change. More

went in looking for a trade in Drove in and right away was greeted by Michael. I told him I was looking into possibly trading in my car. Went to see the trucks and test drive one I Drove in and right away was greeted by Michael. I told him I was looking into possibly trading in my car. Went to see the trucks and test drive one I found nice. He gave me lots of information for every question I asked. He recommended Rod to help me with the financial part and Rod sure did help. Good deal on a great truck. More

Isaiah crayon Isaiah is a great employee and did his best to make sure we were happy. Easily reachable as well which made a big difference for us Isaiah is a great employee and did his best to make sure we were happy. Easily reachable as well which made a big difference for us More

Awesome Great Customer service Chirs Knows the Job well he was friendly in a profesional manner also like he knows you from long time ago Keep it up with cust Great Customer service Chirs Knows the Job well he was friendly in a profesional manner also like he knows you from long time ago Keep it up with customer service satisfaction!!! More

Marvin He is super awesome! He is honest and efficient! He gave me advice and made me feel like I was taken care of, especially since I am not too fond of ma He is super awesome! He is honest and efficient! He gave me advice and made me feel like I was taken care of, especially since I am not too fond of maintenance and car services. He assured me that he would let me know what was necessary to take care of. More

The best. Speedy service. Fast and easy appointment. Shuttle service quick. Todd was very friendly. The service department at Piercey Toyota is run very effic Speedy service. Fast and easy appointment. Shuttle service quick. Todd was very friendly. The service department at Piercey Toyota is run very efficiently. I would recommend this dealership to all I know. More

Quick and efficient Dexter helped to suggest necessary services for my car. One of them was tire alignment. And for sure alignment was off by far for front tires. After Dexter helped to suggest necessary services for my car. One of them was tire alignment. And for sure alignment was off by far for front tires. After service, my car feels drive much smoother and I believe tires will last much longer this time. More