Envision Toyota of Milpitas
Milpitas, CA
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Great one stop for buying a car! Nice sales, great financial service, I finished buying my REV4 Hybrid in 3 hrs! I will still consider my next car buying over there for sure..... Nice sales, great financial service, I finished buying my REV4 Hybrid in 3 hrs! I will still consider my next car buying over there for sure..... More
Performed only the regular service I requested I appreciated the maintenance video showing the tire tread depth, the condition under the car and under the hood. The service was done on time, and th I appreciated the maintenance video showing the tire tread depth, the condition under the car and under the hood. The service was done on time, and there was no upsell. More
Easy new car purchase I met with Pari Juergens, Fleet Manager after she contacted me for an appointment via the Costco Auto Program. She was professional, courteous and kno I met with Pari Juergens, Fleet Manager after she contacted me for an appointment via the Costco Auto Program. She was professional, courteous and knowledgeable. She made my vehicle purchase easy. Thanks Pari! More
Awesome customer service My husband and I went in earlier this week to see what type of deal we could get if we traded in our SUV. We were looking for a smaller vehicle due to My husband and I went in earlier this week to see what type of deal we could get if we traded in our SUV. We were looking for a smaller vehicle due to being tired of the large V8 truck and the rising gas prices. We walked in around 8:30 pm, and Piercey closes at 9:00 pm. We were greeted by Daniel who helped me fill out the application just to see what it was I qualified for and we were met with warmth and kindness. He was moving fast, but not once did I feel rushed or hurried due to it being so close to closing time. Peter helped us out by going around the lot and finding a vehicle that he felt would suit us. There is a Memorial Day sale going on, so he told us about a few of the deals being offered and showed us to the 2018 Rav 4s that might interest us. He was extremely courteous and never made us feel as though he was trying to push the vehicle on us. He seemed to be much more interested in our comfort than a sale. I highly recommend him and give the young man much praise, especially with him expressing that he was new to Piercey. He went over all of the features of the Rav 4 and when I told him we were interested, he allowed us to take our time to pick the color and test drive it as we wished. Once we started dealing with numbers, Peter helped us out again by not only getting the bank to offer more money for our trade in, he had his supervisor drop the down payment so that it was a more achievable amount for us. He was most definitely a very helpful salesman. In the financing department, Mai is AMAZING. Not only does she have an awesome attitude and upbeat personality, she truly makes you feel like she is there to help. She gave me the phone number to her direct line just in case I happen to have any questions or need anything. We were there for a good 4 hours and we were hungry. Not only did Mai give us an extremely good deal, she gave us chips to snack on as to curb our hunger until we were able to finish the deal. All in all, I would highly recommend Piercey Toyota to anyone looking for a new or used vehicle. Their customer service is unmatched. More
Gear Shift light bulb repacement I was pleased with my service done here. Service Rep (Phillip Kudelka) gave me an estimate to fix this problem and final charges were exactly the same I was pleased with my service done here. Service Rep (Phillip Kudelka) gave me an estimate to fix this problem and final charges were exactly the same. More
Great experience I visited Piercey to get my car's flat tire fixed. The service manager/executive was very courteous to attend to the matter in time although i did not I visited Piercey to get my car's flat tire fixed. The service manager/executive was very courteous to attend to the matter in time although i did not have an appointment. The manager ensured i availed the 5 mile drop/pick up service so that i did'nt have to wait at the center until the card was fixed. They also have done a very good job in fixing the issue. I am extremely pleased with the overall service and customer commitment. More
Marvin was great! My new toyota camry had some issues with the metal bar on the driver side window so I went to Piercey Toyota in Milpitas for repair/replacement. Marvi My new toyota camry had some issues with the metal bar on the driver side window so I went to Piercey Toyota in Milpitas for repair/replacement. Marvin of the Service Department provides excellent service. Totally satisfied. More
Deal Done 1 e-mail, 2 phone calls and the deal was done. Just over an hour on premis to clear paperwork and vehicle detail. Nice work. Introduced to management 1 e-mail, 2 phone calls and the deal was done. Just over an hour on premis to clear paperwork and vehicle detail. Nice work. Introduced to management and service. Great location and fabulous new facility. Would recommend to all. Thanks, Pete More
Excellent response to an earlier call and upon arrival Bought the Camry followed by the the Prius. Been doing business with PIercey for about 20 years. Consistent, thoughtful and thorough service. The vi Bought the Camry followed by the the Prius. Been doing business with PIercey for about 20 years. Consistent, thoughtful and thorough service. The video camera, new service technique, is helpful. Technician reported it as satisfactory and rated the condition as medium severe. Need to know more about that. More
good service experience My car has been serviced at Piercey since I bought it in 2009. On this last maintenance the service rep took a good deal of time to search through hi My car has been serviced at Piercey since I bought it in 2009. On this last maintenance the service rep took a good deal of time to search through history and look for any recalls and/or recommended service. They do a good job of keeping me informed and warning me of items that will need to be serviced in the future. More