
Envision Toyota of Milpitas
Milpitas, CA
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Efficient handling of routine maintenance . Said it would be done by 1 and it was done by 1. nice and comfortable waiting room designed for the road warrior. . Said it would be done by 1 and it was done by 1. nice and comfortable waiting room designed for the road warrior. More
Perfect for Recall service Very fast service , I don’t need to wait all day, so I saved my time to get it, I am very happy with the service, I recommend this location to anyone Very fast service , I don’t need to wait all day, so I saved my time to get it, I am very happy with the service, I recommend this location to anyone I know, thanks More
efficient, friendly and capable Efficiently got an appointment, efficiently served, nice waiting room, efficient, friendly and very helpful staff. I would easily recommend service Efficiently got an appointment, efficiently served, nice waiting room, efficient, friendly and very helpful staff. I would easily recommend service here to anyone. Conveniently located. More
Timely, comprehensive service I was helped by Diana at the service department with a smart Key fob duplication request. She was able to quickly handle my appointment and get parts I was helped by Diana at the service department with a smart Key fob duplication request. She was able to quickly handle my appointment and get parts ready and ordered (even when I forgot to order them ahead of my appointment, oops!) And they had me out within the time estimate (~2 hrs) and had done a free inspection and let me know about two other small things I'd have to deal with (she was not pushy about getting them done at the dealership when I said I'd deal with them myself, a plus!) I had to come back the next week to get a part that had to be ordered and Diana remembered me and quickly helped me get in and out with my part right away. Great service. :) More
I am tired of Piercey Surveys I got an Toyota Survey on Piercey and now this one. I could waste more time answering stupid surveys than the service took. I will likely look at othe I got an Toyota Survey on Piercey and now this one. I could waste more time answering stupid surveys than the service took. I will likely look at other Toyota dealers due to these STUPID surveys... Service an people are great. The post service surveys are a major annoyance. I do not expect to be harassed by a vendor when I paid good money for service. Piercey has now gotten a very bad mark as far as I am concerned for its concern for the customer and his time. I do not need to waste my time on their surveys. There are 4 other dealers I can go to in the area and I will look around when I purchase my new Prius in January. Piercey blew it. More
Quick and Efficient Maintenance Service I recently took my Prius in for its 15k maintenance and 2 recalls and was in and out in about 2 hours. Beautiful waiting room with cozy chairs, desk I recently took my Prius in for its 15k maintenance and 2 recalls and was in and out in about 2 hours. Beautiful waiting room with cozy chairs, desk tops and hot drinks of your choice! More
Excellent and very helpful Marvin was very great. He was very informative and very helpful with my car servicing. I would recommend him to others. I would recommend this servici Marvin was very great. He was very informative and very helpful with my car servicing. I would recommend him to others. I would recommend this servicing center to others. More
Great purchasing experience People are nice and helpful. The inventory is big enough to get your favorite car. The best place to get a Toyota car in bay. People are nice and helpful. The inventory is big enough to get your favorite car. The best place to get a Toyota car in bay. More
Concise, professional, and friendly Jazz or Jasvir was one of the most professional service reps I have had. He was able to streamline my customer experience with ease. I will be recomme Jazz or Jasvir was one of the most professional service reps I have had. He was able to streamline my customer experience with ease. I will be recommending this service center to others because of Jasvir's standard. More
Fast and efficient Came to get my yearly Maine done. Rep recommended alignment but I declined. Later he called and said it really needed on the two sides tires. I told h Came to get my yearly Maine done. Rep recommended alignment but I declined. Later he called and said it really needed on the two sides tires. I told him to go ahead and proceed. He gave me coupon so it went down to $95.95 instead of $120. I appreciated the extra help he went through to save me a little bit of money. More