Envision Toyota of Milpitas
Milpitas, CA
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Excellent Follow-up I've grown to appreciate the videos provided when my vehicle is in service. This verifies the thoroughness of the service for me. I also appreciate I've grown to appreciate the videos provided when my vehicle is in service. This verifies the thoroughness of the service for me. I also appreciate being able to communicate with one advisor. I have not had a great experience with every advisor. More
Know your service rep. I started coming to piercy about 4 yrs ago ehen my trustworthy mechanic retired and i found other mechanics in town were not to be trusted. Piercy m I started coming to piercy about 4 yrs ago ehen my trustworthy mechanic retired and i found other mechanics in town were not to be trusted. Piercy mechanics do a great job. I have never had to return my car. It helps a great deal to choose a service rep you like and stick with them. More
Great overall, a few questions Not sure why I’m still experiencing the car stall issue. It only happens if I’m at a complete stop then when I step on the gas my car moves slowly for Not sure why I’m still experiencing the car stall issue. It only happens if I’m at a complete stop then when I step on the gas my car moves slowly forward as if it’s on neutral, but I haven’t shifted gears. Toyota service has repeatedly told me though that they can only investigate if they can replicate the issue, which they can’t. More
First Service Went in for my first service (tire rotation) that’s included with the 2yr warranty. I was quoted 1hr-1.5hr wait and my car was done in an hour. Thank Went in for my first service (tire rotation) that’s included with the 2yr warranty. I was quoted 1hr-1.5hr wait and my car was done in an hour. Thank you Hong Ly for servicing my car! Although I wish I could avoid getting the hubcaps around the bolts getting scratched, but I guess that’s not very likely. The waiting area was accommodating with comfortable seats, coffee, donuts, and snacks. An hour does go by fast as long as you keep yourself occupied. Will definitely return for my next service More
Fast, Efficient The folks at Piercy are always good to work with. I have been a satisfied customer for 15 years now and will continue to work with them. The folks at Piercy are always good to work with. I have been a satisfied customer for 15 years now and will continue to work with them. More
Friendly, great service Would not go anywhere else to buy a Toyota. Staff are extremely friendly and helpful with any questions you may have. Best Toyota dealer in the Bay Ar Would not go anywhere else to buy a Toyota. Staff are extremely friendly and helpful with any questions you may have. Best Toyota dealer in the Bay Area. More
Good Sales Knowledgeable & honest sales. Received a very good quote from other dealership under Costco membership. Cut unnecessary sales negotiation and down t Knowledgeable & honest sales. Received a very good quote from other dealership under Costco membership. Cut unnecessary sales negotiation and down to the deal! A even better deal for car & extended warranty. More
Service Jazz was polite, friendly and professional. I was there for service on a company car and the ease in with everything was handled was very nice. Jazz was polite, friendly and professional. I was there for service on a company car and the ease in with everything was handled was very nice. More
Excellent service! Brought my Prius in for regular maintenance and Reza was very helpful. I had my son with me and Reza was very friendly and kept him entertained when w Brought my Prius in for regular maintenance and Reza was very helpful. I had my son with me and Reza was very friendly and kept him entertained when we checked in and checked out. More
New Tacoma Sales rep David made this whole experience as good as it could get. No pressure very knowledgeable helpful and friendly. He helped negotiate a good de Sales rep David made this whole experience as good as it could get. No pressure very knowledgeable helpful and friendly. He helped negotiate a good deal along with some helpful setup of my phone and explanation of the cars features. More