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Envision Norwalk Toyota

Norwalk, CA

4.4
73 Reviews

11404 E Imperial Highway

Norwalk, CA

90650

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Showing 73 reviews

May 16, 2023

Thomas was outstanding and very professional throughout the process. Very attentive and always kept me informed. More

by richardgtr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
May 16, 2023 -

Envision Norwalk Toyota responded

We appreciate your review, Richard! It's wonderful to hear that Thomas provided you with an outstanding and professional service experience. We pride ourselves on our team's attentiveness and communication skills at Envision Norwalk Toyota, and we're glad to know that Thomas delivered just that. We look forward to working with you again in the future!

May 13, 2023

The service was fast. I had an oil service with a tire rotation. The printout said I needed an Alignment. I said yes and when I waited they took me down the street to get More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 15, 2023 -

Envision Norwalk Toyota responded

We're delighted to hear that your service experience at Envision Norwalk Toyota was fast and efficient! We're glad the printout helped alert you to the need for an alignment, and we're happy to have been able to offer a ride while you waited. Thanks for trusting us with your vehicle service needs!

May 12, 2023

Thomas was very professional and personable. The car loaner staff weren’t so up on the gas tank fill though More

by bet-03-mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 13, 2023 -

Envision Norwalk Toyota responded

We are glad to hear that you had a great experience working with Thomas. We appreciate your feedback about our loaner service and will strive to improve going forward. Thank you for trusting Envision Norwalk Toyota with your vehicle.

May 03, 2023

I went into the dealership to meet with Sam. Unfortunately Sam was busy with another customer. Fortunately for me I met with Gino R. Gino was extremely nice, attentive and great to work with. More

by moana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse from Finance
May 03, 2023 -

Envision Norwalk Toyota responded

Moana, we're so happy Gino was able to help find you the right vehicle! Thanks for working with us at Envision Norwalk Toyota and sharing this praise for our entire team. Enjoy your new ride!

April 28, 2023

All of the staff are very welcoming and friendly. They made me feel heard. My service technician, Michael Gutierrez was excellent! He went above and beyond to ensure I was assisted with all my concer More

by Susieg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gutierrez
Apr 28, 2023 -

Envision Norwalk Toyota responded

We're delighted to learn that Michael went above and beyond to address your concerns! Thank you so much for choosing Envision Norwalk Toyota.

April 24, 2023

I’m very happy with the service really nice people and appreciate the service I recommend this dealership More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 24, 2023 -

Envision Norwalk Toyota responded

We're thrilled to hear that you had such a great experience with us, Luis! We're always here to help and it's wonderful to hear that you found our team to be so friendly and accommodating. Thank you for recommending Envision Norwalk Toyota!

April 22, 2023

Great customer service and very helpful. They take care of the client. I would recommend them. More

by suribarrosochavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heriberto
Apr 24, 2023 -

Envision Norwalk Toyota responded

When a customer says words like this, we know we're doing things right at Envision Norwalk Toyota! Thank you for the rave review!

April 07, 2023

Took care of my Mazda 100%. Needed tires, an alignment and an oil change. They took care of me real quick at a good price. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 18, 2023 -

Envision Norwalk Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Envision Norwalk Toyota team. Drive safely, and we hope to see you back again down the road!

April 04, 2023

Thomas was very nice and professional. He was very attentive to details and offered me very good service at Norwalk Toyota. More

by Fung Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Apr 04, 2023 -

Envision Norwalk Toyota responded

It is gratifying to hear that you had such a positive experience with Thomas! Thank you for choosing Envision Norwalk Toyota and for sharing your support. Drive safely!

April 04, 2023

Very helpful with my car. Service attendance very helpful with the things that needed to be done More

by irenellamas2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbertio
Apr 05, 2023 -

Envision Norwalk Toyota responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Envision Norwalk Toyota Team

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