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Envision Ford of Oxnard
Oxnard, CA
772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 05, 2023
I would have given it a 5, but there is loud, pounding music in the showroom. Had I not had an appointment to buy out my lease, and started with the salesman, I would have gone elsewhere for that reason a music in the showroom. Had I not had an appointment to buy out my lease, and started with the salesman, I would have gone elsewhere for that reason alone...and for that reason I won't return when it is time to buy a new vehicle. I was in an office, but was still subjected to about 2 hours of that music. It was only because I was in an office and the music was more subdued that the sounds were somewhat acceptable. The employees were very good, but I was told that the new management is determined to keep the loud music on despite complaints about the music that were made to it. Management therefore lost me as a future, long-term customer. More
by Brian
Employees Worked With
Ash, Fred Ramirez
July 04, 2023
My advisor Jose Alarcan was extremely professional and courteous He walked me through the work that would be done, and was pretty spot on on in the time it would take. The amenities that were out in th courteous He walked me through the work that would be done, and was pretty spot on on in the time it would take. The amenities that were out in the lounge for the customers made waiting very pleasant. Jose Alarcan then came out to let me know the work was completed, and told me to take my time to check out with him. He then reviewed the work done and asked if I had any more questions are concerns. This was a 5star experience today. More
by gregoryrodadds
Employees Worked With
Jose Alarcan
July 04, 2023
Service department is always an all day thing. Sales department is pushy and often unhelpful. But they’re the only dealer in Ventura county. I might drive to Woodland Hils next time. Sales department is pushy and often unhelpful. But they’re the only dealer in Ventura county. I might drive to Woodland Hils next time. More
by mojcajX
Employees Worked With
Maria
July 02, 2023
Great teamwork to get the deal together! Sales, contract and management worked together to make the best puchase situation through ordering and pricing. Many concession offers were searched Sales, contract and management worked together to make the best puchase situation through ordering and pricing. Many concession offers were searched and applied to the purchase of our highly demanded plug-in hybrid to bring our purchase price lower than expected. More
by melcopia28
Employees Worked With
Issac, sales; Chris, sales manager; Freddy, contracts & finance
June 30, 2023
Jose did a fantastic job at keeping me informed throughout the whole service experience. The shuttle drivers were also very prompt and friendly. throughout the whole service experience. The shuttle drivers were also very prompt and friendly. More
by Chad R.
Employees Worked With
Jose Alarcon
