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Envision Ford of Oxnard

Oxnard, CA

4.5
772 Reviews

1501 Auto Center Dr

Oxnard, CA

93036

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Showing 772 reviews

August 06, 2023

The work appears to have corrected the issue with the noise I was experiencing while driving. My only surprise it the cost seemed very excessive. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2023 -

Envision Ford of Oxnard responded

Bob, we're glad to know the issue with your vehicle was resolved at Envision Ford of Oxnard. We appreciate this feedback and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out!

August 06, 2023

Very easy access. I like the service area in that folks come to you & are prepared to assist. Omar was very helpful & nice to work with. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2023 -

Envision Ford of Oxnard responded

Steve, we're glad to know that Omar was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you again at Envision Ford of Oxnard!

August 05, 2023

Quick response time and very informative about vehicles I was asking about. Antonio and Chris were very helpful for the entire process. More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio and Chris bell
Aug 07, 2023 -

Envision Ford of Oxnard responded

Laura, it's great to know Antonio and Chris were able to assist you effectively at Envision Ford of Oxnard. We're here for any further inquiries or needs!

August 05, 2023

After a rough start with Service Department, the communication has significantly improved. Albert was attentive to the issues and arranged for a timely loaner and repair using their valet pickup an More

by May Theodorou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, and Service Mgr and Asst. Serv. Mgr.
Aug 07, 2023 -

Envision Ford of Oxnard responded

May, we're glad to know that Albert and our team at Envision Ford of Oxnard were able to turn things around for you! We appreciate your patience and understanding — please don't hesitate to let us know if there's anything else we can do for you. Drive safe!

August 04, 2023

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by jbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Aug 04, 2023 -

Envision Ford of Oxnard responded

We appreciate you taking the time to leave Envision Ford of Oxnard a five-star review.

August 04, 2023

Service advisor Johnny helped me at my oil change appointment. He answered all my questions and made sure everything was taken care of while I waited. Check out was as easy. Johnny is great to work w More

by Vandpball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gabriel
Aug 04, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Johnny was able to assist you during your oil change appointment at Envision Ford of Oxnard. We appreciate the feedback and look forward to helping with any future service needs!

August 03, 2023

These guys are not your typical salesmen. I was greeted with respect upon arrival and my entire process was handled with efficiency and I felt comfortable the entire time. From start to fin More

by Dnovakovic4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and Judd
August 03, 2023

My diagnosis was completed in a timely manner. I was impressed with shuttle and customer service. More

by Jalen Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 04, 2023 -

Envision Ford of Oxnard responded

Jalen, thank you for reviewing Envision Ford of Oxnard!

August 02, 2023

They were able to help me drive away with a car that I was very comfortable in! Even with my bad credit score More

by erikafernandez1805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 03, 2023 -

Envision Ford of Oxnard responded

Erika, we're glad to know our team at Envision Ford of Oxnard could assist you in finding a car that suits your needs. We believe everyone deserves reliable transportation and are happy we could help despite the credit challenges. Enjoy your new ride!

August 01, 2023

Had appointment for recall fix and oil change. When I arrived I was told the recall fix was a “future fix” and only the oil change could be done. Why wasn’t I told this before I made the appoint More

by Sdanjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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