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Envision Ford of Oxnard

Oxnard, CA

Overview
Reviews
Vehicles
4.5
772 Reviews
Call Dealership (805) 983-6511
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 772 reviews

August 23, 2023

The customer service was very professional even though they were unable to fix my car problem, their attitude was pleasant. More

by Alexandria.rocha11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose J
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August 23, 2023

Tarek and the rest of the team at Envision were awesome! They were professional and friendly. All of my vehicle needs were meant in a timely matter. More

by Coach Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek
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Aug 23, 2023 -

Coach Sam responded

Thank you for your great service on my vehicle and getting it back to me in a timely manner!

Aug 23, 2023 -

Envision Ford of Oxnard responded

Thank you for this lovely review of Tarek and Envision Ford of Oxnard! We truly appreciate your feedback!

August 23, 2023

Grant was great and easy to work with. Took my truck in for for a recall service and grant was quick to communicate when my truck was ready. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Aug 24, 2023 -

Envision Ford of Oxnard responded

Manny, we're glad to know that Grant and our team at Envision Ford of Oxnard were able to assist you efficiently with your truck's recall service. Thanks for the positive feedback!

August 22, 2023

Johnny Lemuz was great, great customer service and was very helpful with explaining everything. Appreciate his help and service. More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lemuz
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Aug 23, 2023 -

Envision Ford of Oxnard responded

We're so glad to know that Johnny provided you with great service at Envision Ford of Oxnard! Thanks for sharing your experience, and we hope to see you again down the road.

August 22, 2023

No communication. . Unprofessional... No Help...had my car for close to 2 months and seems like only half of problem was taking care of More

by weastakeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrik
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August 22, 2023

Service Consultant, Grant Lee was very helpful and explained all needed repairs and did not do unneeded repairs. More

by LAMan1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Report | Print
Aug 23, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Grant was able to assist you effectively and efficiently at Envision Ford of Oxnard. We always aim for transparency with all repairs needed. Thanks for the review!

August 22, 2023

Service dept provides great customer service. My service advisor Jose Alarcon kept me informed and came to the waiting room to let me know when the work was done More

by Mando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
Report | Print
Aug 23, 2023 -

Envision Ford of Oxnard responded

We're glad to know our service department provided you with great customer service! It's wonderful that Jose kept you well-informed throughout your visit at Envision Ford of Oxnard. Thanks for the positive feedback!

August 21, 2023

Grant was great helping me with my vehicle get the service it needed ,and it was quick and efficient. More

by gabeosuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Report | Print
Aug 22, 2023 -

Envision Ford of Oxnard responded

Gabe, we're glad to know Grant was able to assist you efficiently at Envision Ford of Oxnard. Thanks for the positive feedback!

August 21, 2023

I was very satisfied with Alberto. He was very kind and got me in quickly. I highly recommend envisions ford to my friends and families. I appreciate Alberto . Thank you so much 😃👍🏼 More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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Aug 22, 2023 -

Envision Ford of Oxnard responded

Tina, we're delighted to know that Alberto provided you with a satisfying experience at Envision Ford of Oxnard. Thanks for recommending us and enjoy your new ride!

August 21, 2023

Very happy with service, I was greeted as soon as I pulled up, and taken to service office. Waiting room is very nice and has great coffee, water, sodas and snacks. Then I was notified when my truck w More

by Mannygomez49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, lady who greeted me ?
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Aug 22, 2023 -

Envision Ford of Oxnard responded

We're delighted to know you enjoyed your visit at Envision Ford of Oxnard! It's great that our team was able to provide excellent service and make your wait comfortable. Thanks for the positive feedback, we appreciate it!

Aug 22, 2023 -

Mannygomez49ers responded

I purchased my F150 at this dealership, and I’m very happy with my truck. I also enjoy my ford app so I can look up history of service, start , stop, lock, and check % oil usage.

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