
Envision Ford of Oxnard
Oxnard, CA
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We had a great experience! We had some help from multiple people. Luis helped answer all my questions and find the car of my dreams! Then we had help from the financial guys, X We had some help from multiple people. Luis helped answer all my questions and find the car of my dreams! Then we had help from the financial guys, Xavier Gordon and Lee. And they were so great too! The general sales manager came and helped work a price that we could all be happy with. Luis was so accommodating to anything we needed that day, so helpful with questions, it was overall very successful! More
Very helpful people they actually made my life better with the vehicle I can afford very nice loving human beings glad I made business with them. with the vehicle I can afford very nice loving human beings glad I made business with them. More
I just bought a car here and had a great experience with Issac Alberto. He went over and above to help me. He even followed up next day to confirm some important details. He offered to give me a ride wit Issac Alberto. He went over and above to help me. He even followed up next day to confirm some important details. He offered to give me a ride without even asking. He was also genuinely a nice person. More
I made an appointment with the Service scheduler, she told me to show up at 0900 to drop my truck for recall work, (windshield wiper replacement and S/W update) She said it would take about 2-3 hrs. told me to show up at 0900 to drop my truck for recall work, (windshield wiper replacement and S/W update) She said it would take about 2-3 hrs. I arrived at 0900 dropped my vehicle and took off for a couple of hours. Arrived back at 1230 and vehicle was still in the back. Was told it was being worked on. I sat for another 3 hrs waiting for my truck. That is a total or 6 1/2 hours for windshield wiper replacement and a S/W update. I was also promised a car wash, but that never happened either. Tweak is a nice person and is working very hard to help customers, but they need yo do a better job of scheduling and prioritizing work. More