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Envision Ford of Oxnard

Oxnard, CA

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Reviews
Vehicles
4.4
785 Reviews
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 785 reviews

March 07, 2024

I had to wait 3 1/2 hours for an oil change. I was quoted that would have me out of there in an hour if I waited.. This is now the second time this has happened to me at this dealership making s More

by pparham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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March 06, 2024

Long wait to drop off. Didn't communicate to tell me what the status of my car was until I called the next day. Couldn't find out the answer until late in the afternoon. Ca More

by danielmirisola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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March 05, 2024

I had an appointment at 8:30 and they took my car back at 11 o’clock. I was very unhappy with the service department. They did not rotate my tires or add the DEF fluid as promised. More

by Evaneyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxx
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March 04, 2024

Great experience with service and recalls. The staff was very professional and I appreciate the extra mile of washing my truck More

by delachone short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tincher
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Mar 05, 2024 -

Envision Ford of Oxnard responded

We're so glad to know you had a great experience with our service and recall team at Envision Ford of Oxnard. We always aim to go the extra mile for our customers, including washing your truck! Thanks for sharing this positive feedback!

March 02, 2024

Great experience fast friendly and easy to work with. great team. Very helpful and answered most questions. More

by bhughes6464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio
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Mar 04, 2024 -

Envision Ford of Oxnard responded

Thanks for the positive feedback! We're glad to know our team at Envision Ford of Oxnard made your experience a great one. Don't hesitate to reach out if you have any more questions in the future!

March 02, 2024

Grant was attentive and friendly. Envision Ford worked quick to get my car looked at and on the road ready for the weekend. More

by dougmansion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
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Mar 04, 2024 -

Envision Ford of Oxnard responded

We're glad to know that Grant and our team at Envision Ford of Oxnard were able to get your car ready for the weekend quickly! Thanks for sharing this positive review. Safe travels!

February 29, 2024

Not professional enough. Not ready for me when I got there with a rental. Not friendly enough. Price changed. More

by quiquilu92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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February 29, 2024

this dealership tries to welcome customers as soon as the arrival of their appointment. Other associates at the dealership, friendly and helpful and explain about their appointment and keeping clear contact More

by Felix.Salazar1
Recommend Dealer
Yes
Employees Worked With
mr. Jordan
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Feb 29, 2024 -

Envision Ford of Oxnard responded

Felix, we're glad to know you felt welcomed and well-informed during your visit to Envision Ford of Oxnard. We appreciate the positive feedback! We look forward to seeing you again in the future.

February 28, 2024

“Evan” had great communication skills (good 4 a service person) & took good care of my car. More

by fossatim93006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Evan.... (initially, briefly spoke with Jose )
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Feb 29, 2024 -

Envision Ford of Oxnard responded

We're glad to hear Evan welcomed you to Envision Ford of Oxnard with attentive service! Thanks for the review. Safe travels!

February 28, 2024

Service department staff is friendly and efficient. Vehicle ready when promised. Wait area clean and comfortable. Recommended. More

by DRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Gordon
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Feb 29, 2024 -

Envision Ford of Oxnard responded

We appreciate your feedback! It's great to know our service department at Envision Ford of Oxnard met your expectations. We strive for a clean, comfortable environment and efficient services. Thanks for recommending us!

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