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Envision Ford of Duarte
Duarte, CA
1,331 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,331 reviews
Verified Customer
November 01, 2026
It took 5 days to get my vehicle back for a known recall that was scheduled. How does a part not fit on a known problem that im sure has been changed hundreds of times that was scheduled. How does a part not fit on a known problem that im sure has been changed hundreds of times More
by RSQBEAR
Employees Worked With
Dis not deal with sales
November 01, 2026
I had an excellent experience with the service department at this Ford dealership! They were able to get my truck’s sunroof issue diagnosed and repaired quickly, even without an appointment. I was also provi at this Ford dealership! They were able to get my truck’s sunroof issue diagnosed and repaired quickly, even without an appointment. I was also provided with a loaner vehicle right away, which made the entire process so much more convenient and stress-free. A special thank you to Tony for being so informative, professional, and keeping communication clear throughout the process. He kept me updated and made sure I knew what was going on every step of the way. I truly appreciate the outstanding customer service, efficiency, and professionalism. It’s experiences like this that make you feel valued as a customer. Highly recommend More
by kris.antoniox13
Employees Worked With
Tony
October 31, 2026
I appreciate them honoring my under 30k mile warranty and servicing my car with no extra cost. It’s also a nice touch to give me a free wash as well. Thank you! servicing my car with no extra cost. It’s also a nice touch to give me a free wash as well. Thank you! More
by PETERNUGUID
Employees Worked With
Antonio Botello and Justin the technician
October 30, 2026
Make sure you have an appt. Easy to setup appointments. Unfortunately , I called, someone at the service department had me go in Monday. I show up (9:11a.m) then told me that th Easy to setup appointments. Unfortunately , I called, someone at the service department had me go in Monday. I show up (9:11a.m) then told me that they were not going to be able to service my car. Besides my time and gas this is not acceptable. This location doesn’t have a loner service if your car needs to be serviced for a longer period. More
by nbarraza45
Employees Worked With
Marco Barillas
October 29, 2026
The service team is went I come back for service on my Explorer xx, other than the 11-12 recalls 😡 They're kind, knowledgeable & I'm treated with respect. Explorer xx, other than the 11-12 recalls 😡 They're kind, knowledgeable & I'm treated with respect. More
by MOUSIEMUNCH
Employees Worked With
Don't remember, it was almost 7 yrs ago
