317 Reviews of Englewood Ford - Service Center
Very nice people that seem to really care about your car and experience. Thank you! and experience. Thank you! More
As always, the service I received at Englewood Ford was exemplary. The service advisor, Phillip, explained everything and set realistic expectations for return of my car. This was the first time I used t exemplary. The service advisor, Phillip, explained everything and set realistic expectations for return of my car. This was the first time I used the car delivery to my door. It was great! More
Problem I went for was diagnosed as I thought it may be. But they found a issue which I did not know about, was under warranty and they made that repair as well. Speaks well of their attention and concern. But they found a issue which I did not know about, was under warranty and they made that repair as well. Speaks well of their attention and concern. More
The people were very courteous and friendly. Service was done in a very timely fashion and on time. However, part of what was supposed to be done was- new wipers all around - was not done. The r Service was done in a very timely fashion and on time. However, part of what was supposed to be done was- new wipers all around - was not done. The rear window wiper which was the major concern was not changed. I did not notice this until the next morning when we were leaving on a trip and needed to use the wiper. More
We bought a vehicle that had a few issues ( one fairly serious) and it took 3 trips to the dealership to get it resolved during our vacation but they ultimately resolved those. Not convenient since we liv serious) and it took 3 trips to the dealership to get it resolved during our vacation but they ultimately resolved those. Not convenient since we live about 45 minutes away. We have to bring the vehicle to another dealer to fix a dent they agreed to fix- again, not convenient but apparently they will pay for it, which we hope they will ,but another trip to a dealer even further away. .So, a fair amount of inconvenience but atleast a good outcome so far. More
Served the purpose of my transaction, after they figured out who prepped the vehicle to start with out who prepped the vehicle to start with More