Englewood Ford

Our salesman, Hector, was great. The dealership was very clean and friendly. Our only concern was the financial manager. Cash deal and NEVER received a statement stating vehicle w The dealership was very clean and friendly. Our only concern was the financial manager. Cash deal and NEVER received a statement stating vehicle was paid in full. His attitude was cocky and rude, as he stated that he doesn’t do that. When we get the title, that’s proof enough. I WILL NEVER SEND ANYONE TO THIS DEALERSHIP ALL BECAUSE THE THEIR FINANCIAL DEPARTMENT. When you get a cash deal, you should NEVER treat a customer that way. Especially for the price of any car/explorer/truck. More

Great service people. Kind and thoughtful. Explained service details. I would recommend people to have this service. Kind and thoughtful. Explained service details. I would recommend people to have this service. More

Very helpful, very easy to work with. good environment. staff was excellent. car sales man derrick was great!! good environment. staff was excellent. car sales man derrick was great!! More

I was told that the warranty work (4/10 th hour job according to Ford )and oil change would take about two hours(I had a 9 AM appointment). after three hours I returned to the dealership and the work w according to Ford )and oil change would take about two hours(I had a 9 AM appointment). after three hours I returned to the dealership and the work was not completed yet The associate I was dealing with was on lunch so I talked to another associate that said it would be about another three hours. I said well that’s over five hours. His response was just because you’re bringing it in at 9 AM doesn’t mean we start the work at 9 AM. Sometimes we don’t get to it till three in the afternoon, REALLY! I understand sometimes it takes a little longer to get the vehicle work done, but this is not a comment that I expected! My expectation is when I bring it in for a scheduled appointment. You’ll start working on it in a reasonable amount of time not hours. The warranty work was completed correctly, along with oil change though after five hours. More

Englewood Ford was able to fix my fob, whereas 2 other Ford dealership service centers could not. They ordered my fob and reprogrammed as well as did my oil change service without having me go to Quick La Ford dealership service centers could not. They ordered my fob and reprogrammed as well as did my oil change service without having me go to Quick Lane. They were fabulous and I will come back as needed. More

Very happy with my salesman and all services sale went smoothly without any hitches or problems smoothly without any hitches or problems More

Sales Managers are AMAZING. Got the truck I wanted and the Payment I was comfortable with Got the truck I wanted and the Payment I was comfortable with More

Rude, unhelpful, incompetent, dishonest. I would never recommend this guy or dealer. I asked for detailed pictures of the car prior to purchasing as we were out of state. He neglected to sho I would never recommend this guy or dealer. I asked for detailed pictures of the car prior to purchasing as we were out of state. He neglected to show the 10+ dents, dings, scratches, cracked windshield, broken headlights (both). Asked for it to be detailed prior to pickup and the car was absolutely disgusting. Terrible experience all around. Between Edgar and Bri, I should’ve stopped in my tracks and realized what I was walking into. More

Aimie in the quick lube service was awesome! Nathan the tech had me in and out within a half hour. Great Service! Nathan the tech had me in and out within a half hour. Great Service! More

What a great experience purchasing my new F-150 . My salesman Darin was very professional My salesman Darin was very professional More