Encore Chrysler Dodge Jeep Ram
Mobile, AL
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Had best selection in SE. everyone was extremely nice and accommodating. Didn’t appreciate trying to back out of deal we had already made on my trade. But we finally got it wo everyone was extremely nice and accommodating. Didn’t appreciate trying to back out of deal we had already made on my trade. But we finally got it worked out More
Sales is fine but service department was very confusing after I had called and confirmed information on my SUV service plan. Once on arrive the person I had spoken to the day before had pulled up the wrong after I had called and confirmed information on my SUV service plan. Once on arrive the person I had spoken to the day before had pulled up the wrong information on my SUV. So we told that our oil changes were include with no charge but we ended up having to pay for the oil change after arriving. Then got told they could not look at our head light due to it being after market and we have only owned the SUV 3 months and haven't changed anything on it. So I was very disappointed with the service department. More
I didn't have a good service experience here. It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my ve It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my vehicle, I'm hoping the next experience will be better. More
yesterday I brought my car for oil change, they changed the oil but no body check other fluids like brake or steering and radiator, please if you can do that in future. Thanks. the oil but no body check other fluids like brake or steering and radiator, please if you can do that in future. Thanks. More