Empire Toyota of Huntington - Service Center

Brought car in because of Low Tire Pressure light. Bought several cars at dealership and have always had them serviced there over 20 years. A service advisor whom we never saw before said to us , oh you've several cars at dealership and have always had them serviced there over 20 years. A service advisor whom we never saw before said to us , oh you've been here before for the same thing. You don't have an appt and it will be a 2 hour wait. So much for customer loyalty. Went nearby to Mavis Tire and was in and out in 10 minutes and solved the issue. Not sure they we will come back anymore. Service dept. is not like it used to be. More

In and out, all work done satisfactorily, courteous & helpful - same great service every time - I have 3 Toyota vehicles - always take them here, never disappointed helpful - same great service every time - I have 3 Toyota vehicles - always take them here, never disappointed More

Courteous and professional -- It was so good to see Juan again after my long hiatus . Sunny was patient, knowledgeable -- honored the email discount coupon, too. again after my long hiatus . Sunny was patient, knowledgeable -- honored the email discount coupon, too. More

Kelly and Juan are the best! Nice, professional, competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! More

The dealership performed service on exactly what I requested and got me out in the hour that Juan had indicated it would take for service. It's always a pleasure dealing wuith Juan. requested and got me out in the hour that Juan had indicated it would take for service. It's always a pleasure dealing wuith Juan. More

Very rude representative and a bad oil service I don’t recommend this is professional for a public place and I don’t want to use them in the future recommend this is professional for a public place and I don’t want to use them in the future More

Great customer service. 20,000 mile service plus New York State inspection all done even though my appointment was for the following day - I happened to be in the area. I was taken right away and work was fi State inspection all done even though my appointment was for the following day - I happened to be in the area. I was taken right away and work was finished in about an hour & a half. All good. More

They still have not kept their word about fixing my hood from when I bought It last year . I still have 2 large dents on it from when I bought It last year . I still have 2 large dents on it More

Very easy and fast. The entire experience was very pleasant. From the booking process to the rescheduling process to the in service experience. Everything was excellent pleasant. From the booking process to the rescheduling process to the in service experience. Everything was excellent More

Fast and efficient service. Convenient appointment scheduling. Great reminders. Couldn't ask for more. Friendly and helpful staff even in the middle of a hurricane. scheduling. Great reminders. Couldn't ask for more. Friendly and helpful staff even in the middle of a hurricane. More