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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews
Call Service Center (631) 498-8302

2,196 Reviews of Empire Toyota of Huntington - Service Center

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June 21, 2023

Great customer service. Made sure everything was going smoothly of the waiting process and keeping the update of the car process More

by Nieema3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith McKenna , Maat Plummer
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Jun 21, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star review! We are pleased to hear that Maat took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

June 21, 2023

Kevin McKenna, the service advisor, was efficient, clear in his explanations, and pleasant to deal with. More

by Ford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McKenna
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Jun 22, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us. We are glad that our team could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 18, 2023

As always great quick service. It is a pleasure to have service performed here again More

by william1ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Empire Toyota of Huntington responded

William, Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you again, and we are pleased that Michelle could provide you with a 5-star service experience. We wish you safe travels. Please be sure to let us know how we may be of further assistance to you in the future!

June 15, 2023

William is very experienced and he makes me feel very comfortable and also he follows up More

by Sajwalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving William this positive review! We are so glad that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 15, 2023

David Qin was professional, efficient and very clear about the work I needed to have done. He explained everything and arranged for a ride to my house so i didn't have to wait there. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
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Jun 15, 2023 -

Empire Toyota of Huntington responded

Linda, Thank you for sharing the positive experience you had with David! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2023

John DiLauro was great told me what was need but didn’t pressure. I appreciate the communication and patience. Car was was serviced quickly! More

by Godzchild4825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DiLauro
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Jun 15, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving John this positive review! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 13, 2023

It was a pleasure to deal with Sunny Dalawai, cordial, friendly, explained everything in detail. He is a definite asset to the dealership. More

by minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Sunny this 5-star review! He certainly is a wonderful asset to our team, and we are overjoyed that he could be of great assistance to you! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

June 11, 2023

I always get great service & want to thank Keith McKenna for keeping me informed & prioritizing the time spent waiting. Thank you More

by Lynjoyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Qin
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Jun 12, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star review! We are pleased to hear that Keith is always so helpful and informative when you join us for service. It is always our goal to ensure our guests' experiences are as pleasant as possible, and we will certainly provide you with nothing less than the same quality care in your visits to come. Safe travels until we meet again!

May 30, 2023

Very professional. I’m very satisfied on the job on my Tacoma. I’m happy for the results. More

by massimo.maggi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2023 -

Empire Toyota of Huntington responded

Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. Thank you so much for your positive review! We hope to see you again the next time you are in need of automotive service.

May 29, 2023

30k routine service. Wasn't expecting any out of pocket expenses (I have Toyota Care) but service rep Keith explained what that service entails. He even offered me lunch More

by ghpigott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith McKenna
Report | Print
Jun 03, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this positive review. We are glad that Keith could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

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