Empire Toyota of Huntington - Service Center

I thought I never say these words: "looking forward to the next service and waiting an hour at the store." The reasons behind this awkward wish is the outstanding service I experienced today at Toyota the next service and waiting an hour at the store." The reasons behind this awkward wish is the outstanding service I experienced today at Toyota of Huntington. I was greeted by the most professional staff, Mr. Juan Vargas, and by a cheerful and friendly hostess/masseuse, April Owen. Not only the personnel was friendly and experienced, but the waiting room was airy, clean and filled with all the necessary ingredients for a long wait (coffee, teas, bagels and fruits!). I even had the opportunity to follow the soccer match between Uruguay and Korea! A special thanks to you for you progressive foresight of having April at the waiting room. She offered a relaxing back massage, badly needed after a long and busy week. In addition, she greeted everyone with a friendly smile and caring words. I congratulate Mr. Lenny Cafarelli for his excellent managerial skills. I am truly looking forward to visiting this place again for the regular services on my great Toyota Prius. Yours truly, Patricia Patricia G. Wasserman, MD Senior Director, Division of Cytopathology NS-LIJ Health System H 631-293-1030 O 718-470-7592 More

This was my first visit to the service department since they moved from the dealership and I had my '83 camry. I had stalled calling for an appointtment due to the recalls and the dreaded question "Did you they moved from the dealership and I had my '83 camry. I had stalled calling for an appointtment due to the recalls and the dreaded question "Did you purchase the vehichle here?" with the answer in my case being "No, I purchased the car used" Before I would have been treated as a 2nd class citizen and made to wait for an appointment. What a difference! The facility is very nice with plenty of amenities BUT it is the personnel and treatment that makes it truly outstanding. From the greeter in the bay to Chris the service writer to the cashier that assisted me, I was truly pleased and no longer have any apprehension of coming to Huntington Toyota to have my prius serviced. It is difficult to continue such a high standard but for some reason I feel that your team will continue to succeed - Congradulations You can count on your service being the ONLY one that will handle my car. More