Empire Toyota of Huntington - Service Center

Toni, Thank you so much for taking care of this for me. The window is fixed. I just want to let you know that Alaina Marinoff & Don Brady really were exceptional in their customer service. I cannot say eno The window is fixed. I just want to let you know that Alaina Marinoff & Don Brady really were exceptional in their customer service. I cannot say enough good things about them & you. They made sure everything was taken care of at the service center. You all made me not want to buy anything other than Toyota . You all made a really rough year end on a really good note. Thank you all, Kris More

We were extremely happy with our service. We especially would like to mention Don Brady as exceptional. It was wonderful to have the use of a car while our car was unexpectedly going to be held over for an would like to mention Don Brady as exceptional. It was wonderful to have the use of a car while our car was unexpectedly going to be held over for an entire day. Thank you for loaning it to us. We will recommend your dealership to everyone we know. Everyone we spoke to and dealt with was extremely professional and courteous. Sincerely, Susan and Ira Aguado More

While waiting in the service department, I noticed a massage chair. April said the massage was complimentary. Not only was she friendly and nice but the massage was great. I thought offering this servic massage chair. April said the massage was complimentary. Not only was she friendly and nice but the massage was great. I thought offering this service was an excellent idea and helped to make waiting all the more tolerable. More

The environment is incredible. The moment I walked in, Ben listened to my car issues, no matter how seemingly inconsequential. I did not feel rushed or that I had brought up petty issues. April is a bre Ben listened to my car issues, no matter how seemingly inconsequential. I did not feel rushed or that I had brought up petty issues. April is a breath of fresh air. She helped me with the coffee and her sunny disposition brightened everybody's mood. Thank you for your wonderful service! More

What 4 year old likes going to a car dealer with her Mom? My daughter does....she says she loves going there. She likes the play area, and always looks forward to seeing April. As we walked in today..we were My daughter does....she says she loves going there. She likes the play area, and always looks forward to seeing April. As we walked in today..we were greeted with April giving out warm right out of the oven chocalate chip cookies! They were so yummy! She's always giving out goodies and Mommy got a massage too! My advisor was Kelly today who was very nice. Explained everything, and got me out of there in descent time. Everyone is always so friendly and pleasant. More

While your waiting for your car & getting great service, While your waiting for your car & getting great service, (they start on your car quickly, do the work quickly & professionally and keep you informed While your waiting for your car & getting great service, (they start on your car quickly, do the work quickly & professionally and keep you informed along the way) you get: fresh hot coffee, bagels, massage, fresh baked cookies, DID I MENTION THE MASSAGE??!! need i say more? More

I bought a demo Tacoma Double Cab from these guys in July I bought a demo Tacoma Double Cab from these guys in July '09 (8K mi.). The purchase process was quick and relatively painless. I drove it home the I bought a demo Tacoma Double Cab from these guys in July '09 (8K mi.). The purchase process was quick and relatively painless. I drove it home the day I saw it! At the time, I questioned a slightly mismatched paint color on the front bumper. I guessed the truck might have had a minor bump at some point, and it had been repainted. There was no evidence of any intrusive accident damage. I've always been a fanatic about my vehicles, so looking at the mismatched bumper was driving me nuts! After almost a year, I finally brought it to the attention of Don in service, and to Chris Tedesco, the Sales Manager. In reality, they really could have told me to "take a hike", it was a used truck after all. Instead, Chris immediately made an appointment for me with their body shop in Huntington. A week later, I dropped it off and had it back in two days! The paint was smooth, free of any flaws, and matched perfectly! They even polished and waxed the whole truck! Nice Job!!! (Thanks Chris and Gino!) These guys do want their customers to be satisfied. A few minor issues I'd had at service were addresed and corrected quickly as well (Thanks Don and Nick). I live in Nassau, but Huntington is worth the trip. These guys are good! And the Tacoma is a great truck! More

we had a very pleasant time with this visit to toyota.we always have our car serviced here and have noticed many positive changes since our last visit. we were taken in right away ( we did have a appt.) and always have our car serviced here and have noticed many positive changes since our last visit. we were taken in right away ( we did have a appt.) and our service mananger outlined the work that needed to be done and showed us where the problems were in the engine. juan also arranged a loaner car for us, while the work was being done. he was very good to us! we also very much enjoyed the massage we received from the new massage therapist that was there today. she was a lovely lady , she was nice, cheerful, full of fun, which livened up the atmoshpere of the waiting room! also give a great chair massage!!! there were lots of snacks avaiable, reading material and t.v.'s. a good place if you had to wait! More

I appreciated April's friendliness who made my wait less painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewe painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewer nail stuck in my tire! Thanks so much to both of them for the help and accommodations! It was a great experience and I don't want to go anywhere else. More

They are HONEST. Try finding that in any service department, my vehicle now 10 years old and out of warranty. May cost a bit more; but knowing right parts and diagnosis worth the trip. They will sa department, my vehicle now 10 years old and out of warranty. May cost a bit more; but knowing right parts and diagnosis worth the trip. They will save you money if they can and treat everyone with respect. can't say enough about them. 3 years back had a check engine light on and instead of just tightening gap cap and charging me for diagnostic check; told it was simple fix; wound up purchasing 4 new tires with money saved for repair expected; offered special, 4th tire $1 and $50 rebate to boot, and I did not have to beg for a deal. These guys are top knotch. I let only Toyota reps do my repairs, maintenance and the old girl is still humming at 97000 miles and then some. More