Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,142 Reviews of Empire Toyota of Huntington - Service Center
I went in for an appointment with new service manager and was a little nervous due to the fact I have dealt with same service manager for 8 years. I met Penny Del Pilar for the first time on May 7, 2013. He was a little nervous due to the fact I have dealt with same service manager for 8 years. I met Penny Del Pilar for the first time on May 7, 2013. Her proffesionalism made me feel confident that my truck would be in good hands. I will definitely continue to use them for service. They stand behind everything they sell and are fair with prices. More
Great experience, very efficient, staff is very professional in their appearance and communications with the customer. I did not have to wait before my car was taken in for service. My service was professional in their appearance and communications with the customer. I did not have to wait before my car was taken in for service. My service was the initial 5K check so minimal work was to be done and I didn't expect to be there long. But said that you never know who is there before you. I was in and out in 30 minutes. During prior appointments, if there was a wait or delay, they always make sure I was aware of the impact and worked to make it as short as possible. I appreciate the fact that Huntington Toyota Service has late afternoon routine service appointments that fit well with my schedule. Their customer lounge is very comfortable and I like that they have a television and wifi and coffee to help pass the time as I wait. I have a prepaid maintenance agreement from the time I got the car, so while its in my best interests to bring the car to Huntington Toyota Service, I would come here (assuming they service other makes and models) even If I did not have a Toyota. More
I like the ease in setting up appointments. I always receive polite and knowledgable answers to any questions. The work is performed in a timely fashion. I would recommend to friends. receive polite and knowledgable answers to any questions. The work is performed in a timely fashion. I would recommend to friends. More
I had a second chance, to service my car at the dealership and again like the past, they were the best. They took the time to review my issue and made sure the car is running smooth! dealership and again like the past, they were the best. They took the time to review my issue and made sure the car is running smooth! More
I had been to Huntington toyota for my 10k mile maintenance. I worked with stephen and it was a pleasure working with the service center. Every time I go there, I find them very helpful and I am su maintenance. I worked with stephen and it was a pleasure working with the service center. Every time I go there, I find them very helpful and I am sure my car is worth the amount I spent on it. If I had another chance, I would rather buy a second and a third car from toyota of huntington! My money worth spent! You are the best! If anybody has car problems, its worth if you spend time at the service center at Huntington toyota! More
Hi, I just want to tell you that I had great service Hi, I just want to tell you that I had great service at your facility. Actually I was shocked to find a dealership that actually puts their custom Hi, I just want to tell you that I had great service at your facility. Actually I was shocked to find a dealership that actually puts their customers first. I made an appointment with Steve Garguilo to have my rear brakes done on my 2010 Camry. When I arrived for the 7:30 AM appointment I was really pleased to see the coffee and bagels and appearance of the waiting area.They got me in right on time. Steve came to speak with me about 15 minutes later and said the service technician had inspected both the rear and front brakes and said I had 5 mm of wear left which would get me at least another 5,000 miles. It was my choice to wait or do it later. I chose to do it later and will keep a close eye on the mileage. I have told a dozen friends and relatives about finding an honest dealership and I know they will tell others. This was my first visit to Huntington Toyota. You have made me your customer now and I wouldn't go anywhere else. I'll be back soon. Thanks again for great customer service, Robert Israel Kings Park, NY More
I brought my 2001 Tundra in for the recall on excessive frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, a frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, and the use of a loaner vehicle was extremely convenient. I was thoroghly impressed. Because of the problem with the frame rusting well before its time, I had been considering not buying another Toyota ffor my nexxtt vehicle, but the way I was treated, and the fact that Toyota made good on its obligation has restored my trust. More
as has been customary for myself over the last 8 yrs, ive always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great a always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great assistance and a pleasure to have available when my truck needs service. its truly a sense of relief knowing that a person like him still exists in a rat race world that we live in. thank you, rudy zotter... More
All staff were extremely friendly, courteous and helpful. My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service had been completed. There was no delay or waiting when I went to retrieve the car. The entire transaction went smoothly and quickly, and the service done to the car was top-notch. I am confident when entrusting my vehicle to Toyota and would recommend this dealership to others. More