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Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,150 Reviews of Empire Toyota of Huntington - Service Center
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March 02, 2015
Excellent Sales and Service They are very friendly, listening the problems till the most small detail, hard working and persistent. I highly recommend this dealership and service They are very friendly, listening the problems till the most small detail, hard working and persistent. I highly recommend this dealership and service to any Toyota owner. More
by Toyota_Double
Employees Worked With
Rosa Fernandez, Service Department, Michael Baptiste
February 21, 2015
Oil Lube Filter... Voila! What can I say? I brought car in for an oil, lube, and filter. And guess what I got? An oil, lube, and filter. Service guy was nice, plenty of intake What can I say? I brought car in for an oil, lube, and filter. And guess what I got? An oil, lube, and filter. Service guy was nice, plenty of intake service men working on a Friday morning, bagels were fresh at 7:00 AM, (probably could use more onion bagels,) good cream cheese, waiting room was clean, TVs worked, and car was done within an hour. I've never had an issue with service at this dealership. Definitely would recommend, despite designated go-fer not getting enough onion bagels. More
by bb
Employees Worked With
Service Department
February 19, 2015
Embellished service at Toyota service center While I appreciate the friendly service and relatively speedy attention, I am concerned about the pressure service personel and mechanics might feel t While I appreciate the friendly service and relatively speedy attention, I am concerned about the pressure service personel and mechanics might feel to add items onto the requested service. Since out-of-warranty, every time I go for a service (even LOF), it is recommended "by the mechanic" that I add on all kinds of things......so my LOF cost 226.00 yesterday. I guess it pays for the coffee/bagels/television of the waiting room......and I guess that I am old school because I would rather just pay for what I need at the moment......and I am not convinced that my cabin filter needs to be changed so frequently.......perhaps I should collect the used parts? Anyway, it makes me uneasy to think that there is something behind it all because I have really enjoyed 36 years with this dealership/service (aka Stevens Toyota). Finances might have me review local private mechanics.......please reconsider the policy of add-ons.......THANKS! More
by Ann
Employees Worked With
Service Department
January 16, 2015
We had battery problems with our new Sienna. Our service rep Suzanne Demartino went out of her way to make our time there completely stress free. We were treated with friendliness and respect th Our service rep Suzanne Demartino went out of her way to make our time there completely stress free. We were treated with friendliness and respect throughout the process. The cookies and pretzels were delicious.Ev and Richard Martin More
by emartin
Employees Worked With
Suzanne DeMartino, Service Department
November 07, 2014
Good service experience Went to service my 2005 Prius with 194,000 miles. Service rep took my car in promptly, went over what the car needed with me in less than 10 minutes, Went to service my 2005 Prius with 194,000 miles. Service rep took my car in promptly, went over what the car needed with me in less than 10 minutes, and arranged a shuttle to take me home while they worked on the car. Had an inspection, change of spark plugs, and front brake job. Work was completed within 4 hours. Was notified promptly when the work was done and shuttle arranged to pick me up from my home again. Smooth, efficient, pleasant service experience this go round.... More
by myrbrc
Employees Worked With
Service Department
October 31, 2014
I have been here many times and have always been satisfied I don't live near Huntington Toyota ,there is one closer to my home but I go to Huntington because of the great service. The wait is made easer becaus I don't live near Huntington Toyota ,there is one closer to my home but I go to Huntington because of the great service. The wait is made easer because of the pleasant waiting room and fast service. I will go back More
by william.carrollo
Employees Worked With
Service Department
October 23, 2014
Excellent service people. The main reason I bought another Camry was because of the excellent service. Have a 6 month old Toyota Camry and again found the service to be as it The main reason I bought another Camry was because of the excellent service. Have a 6 month old Toyota Camry and again found the service to be as it has been previously.. More
by Trudy McNeill
Employees Worked With
Vito Dispigna, Service Department
October 16, 2014
Great i had a Honda Civic Hybrid for 11 years. I loved the car but hated the service at the dealerships. North Shore Honda was horrible. I vowed never to i had a Honda Civic Hybrid for 11 years. I loved the car but hated the service at the dealerships. North Shore Honda was horrible. I vowed never to go back for anything. I decided to get a new car. I went to Huntington Honda. The sales lady could.'t have cared less about helping me. I went to Huntington Toyota. the salesman, Victor was excellent. Then it was time for servicing...I was a little apprehensive. I was so pleasantly surprised. everyone I came in contact with smiled, and was so helpful. Yesterday was my second time for service. The waiting area is comfortable..bagels, coffee, newspapers, free manicures...Wow! My car was service, and cleaned. You are doing a great job, Huntington Toyota......Thank you !!!! More
by Lindalou43
Employees Worked With
Service Department, Victor Arias
September 30, 2014
Service Had remote starter put in. Would take 4 hours and I planned on waiting. My rep offered to have their van take me home and bring me back when it wa Had remote starter put in. Would take 4 hours and I planned on waiting. My rep offered to have their van take me home and bring me back when it was done. I was so happy I could get done what I needed to in my home and not lose so much time just sitting around. Everyone is so nice and helpful as well. More
by Deujo
Employees Worked With
Service Department
September 23, 2014
Great service! Thanks to my service rep Jose, had a very pleasant service experience. Went for my annual inspection and was in and out very smoothly. In addition Jos Thanks to my service rep Jose, had a very pleasant service experience. Went for my annual inspection and was in and out very smoothly. In addition Jose had my car exterior washed and interior vacuumed when I picked up the car. It was ready ahead of schedule. Overall a terrific experience. Thanks Jose More
by mkins5050
Employees Worked With
Service Department
