Empire Toyota of Huntington - Service Center

Amazing service! Excellent service and super efficient!! Went for a recall issue for my Toyota Sienna 08 and Juan Vargas was very Friendly and knowledgeable on the mat Excellent service and super efficient!! Went for a recall issue for my Toyota Sienna 08 and Juan Vargas was very Friendly and knowledgeable on the matter. Will never go anywhere else! More

excellent experience! excellent workmanship, friendly atmosphere, professional timely. The service managers explain all work done. If you wait for your car there is wifi, excellent workmanship, friendly atmosphere, professional timely. The service managers explain all work done. If you wait for your car there is wifi, food and drinkDefinately will have car serviced there again. Good reason to buy another Toyota. More

Good experience I like the ease with which things happen, and I appreciate the professionalism of the staff. Always a pleasure to deal with you over the years. I like the ease with which things happen, and I appreciate the professionalism of the staff. Always a pleasure to deal with you over the years. More

Excellent customer service and eager to please My customer service was excellent! I was treated respectfully and my car was taken in and serviced quickly. The customer service liason was a pleasu My customer service was excellent! I was treated respectfully and my car was taken in and serviced quickly. The customer service liason was a pleasure to do business with! More

Car Serviced in record time! Had my car towed in minutes prior to closing and service was completed in record time. No wait,think this is my new service center!!! Thanks a bunch b Had my car towed in minutes prior to closing and service was completed in record time. No wait,think this is my new service center!!! Thanks a bunch be in for my 50,000 mile service. More

CarService 10000 miles Overall experience excellent. On time, courteous staff, pleasant waiting room..I would bring my car back again for all routine and mechanical problems Overall experience excellent. On time, courteous staff, pleasant waiting room..I would bring my car back again for all routine and mechanical problems.. Frank Melillo greeted me on arrival and allayed any misgivings that I expressed! More

Bad Experience This was a bad experience all the way around. Staff acted like they were doing you a favor. Nasty place, I'll never go back. This was a bad experience all the way around. Staff acted like they were doing you a favor. Nasty place, I'll never go back. More

Service Visit I had made an appointment for an oil change and maintenance appointment for my Sienna. My appointment was set at 7:30. I arrived, and they took the I had made an appointment for an oil change and maintenance appointment for my Sienna. My appointment was set at 7:30. I arrived, and they took the car straight back. Around 8:30 I was called back and told my car need some minimal servicing and it would be about an hour. I said ok. I figured I would be done around 9:30/10 the latest. My car was not finished until 11:30. The car need an oil change, some filters changed, and the coolant flushed and replaced. While I understand these things do take time and I appreciate them taking extra care with my car, I just wish they had been honest with the amount of time it would take to complete. More

Huntington Toyota/Service Team Experience I have I have had a very positive experiences with Huntington Toyota and the Service team for over 25 years. Juan Vargus is the latest service I have I have had a very positive experiences with Huntington Toyota and the Service team for over 25 years. Juan Vargus is the latest service professional I have dealt with and myself and wife are quite pleased with his attention to our needs while at the service center and his follow up as well. Scheduled appointments are very close to on time, explanation of repairs are understandable, prices are explained and fair, and the occasional emergency visit is accommodated as well. More

Long wait Everyone was nice, but the wait til for a scheduled appointment was much too long (2hrs for an oil change and inspection). I couldn't even get the car Everyone was nice, but the wait til for a scheduled appointment was much too long (2hrs for an oil change and inspection). I couldn't even get the car washed like I do at other dealers because it had eaten up the entire time my son was at school. When I have my mechanic do this type of work I wait maybe 15 minutes. Stop overbooking the mechanics and get people in and out. More