Empire Toyota of Huntington - Service Center

Great! Michelle was great! It's because of people like Michelle that I purchased a Toyota!!! NOT because of the dealership- Michelle was great! It's because of people like Michelle that I purchased a Toyota!!! NOT because of the dealership- More

Hard to find oil leak I have had a small oil leak since I bought the Highlander in Jan.'16. The service staff kept suggesting that I check for the leak on a weekly basis un I have had a small oil leak since I bought the Highlander in Jan.'16. The service staff kept suggesting that I check for the leak on a weekly basis until they could pin-point the exact reason for the problem. They did not give up trying to solve the problem, and it was corrected on the third attempt. Their professional follow-up and courtesy was much appreciated. More

Taken care of quickly and efficiently. The problem was fully diagnosed and explained and given the choice of proceeding forward. No pressure regarding how to fix problem. All service was The problem was fully diagnosed and explained and given the choice of proceeding forward. No pressure regarding how to fix problem. All service was promptly administered so that car was returned same day in excellent condition. Very much appreciated the senior discount applied to end bill. Toyota personnel are very caring and straightforward. More

The best. The best thing of Huntington Toyota dealer is that the Customer is very important and they make sure to get to their expectations. Thank you!! The best thing of Huntington Toyota dealer is that the Customer is very important and they make sure to get to their expectations. Thank you!! More

Great Service This was my first time having a car serviced through a dealership and I was very pleased. I was having my 5K service on a 2015 Venza. Although I' This was my first time having a car serviced through a dealership and I was very pleased. I was having my 5K service on a 2015 Venza. Although I'm used to dropping a car off and leaving, the generous spread of coffee, bagels and newspapers helped the time pass. Maybe next time I'll get that manicure they offer! More

New %*#€!! Run flat tires My advisor was Michelle Micalizzi, who was great and saved me some money. The service loses a star because the dealer is pricey, like all dealers. The My advisor was Michelle Micalizzi, who was great and saved me some money. The service loses a star because the dealer is pricey, like all dealers. The fact that I have to buy runflats on the Sienna would lose 3 more stars, but it's not their fault. Michelle met me in the drop off area before I even put the car in park, gave me the estimate and I was done in about an hour and a half, with no surprised at the cashier. Price she quoted a few days before was the price I paid. Bagels were pretty good too. More

Efficient Servicing Went in for the 25K miles maintenance service on our 2015 Highlander Hybrid. The service experience provided by Kelly Henry was very efficient, econom Went in for the 25K miles maintenance service on our 2015 Highlander Hybrid. The service experience provided by Kelly Henry was very efficient, economical and in a timely fashion. Thanks Kelly! More

Excellent Service every time Honestly speaking, I have to tell you from the moment you enter the service station to the moment you leave...you are escorted like you are royalty. Honestly speaking, I have to tell you from the moment you enter the service station to the moment you leave...you are escorted like you are royalty. More

Michelle is Amazing!! Took my car in yesterday for what I thought were break pads that needed replacement. Michelle was assigned to me. She was extremely nice, honest and a Took my car in yesterday for what I thought were break pads that needed replacement. Michelle was assigned to me. She was extremely nice, honest and attentive. She got me in and out quick and most important she was honest about the work my car needed. Turns out it was as simple as something rubbing against the tire when I drove that made that sound. They bent it back into place and td me it wasn't the breaks. I'm sure anyone or anywhere else would've said it was the breaks or something else and charged me an arm and a leg. I appreciate the honesty when going to a dealer. Have had dealers in the past lie about services just to make money on me. Thanks! More

Best Service I have been servicing my cars at Huntington Toyota for 5 years now and have always had a fantastic professional service. The whole process is flawless I have been servicing my cars at Huntington Toyota for 5 years now and have always had a fantastic professional service. The whole process is flawless from the time someone gets you to explaining in detail what service your car requires and performing the repair or maintenance of my cars. More