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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

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December 07, 2017

It was fast and easy I called that morning was able to get an appointment for 2 hours after I called. Was in and out in less than half hour. Did have a problem for them More

by Somin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
December 05, 2017

Poor service Last time when I came for my car first time service they not fill windshield.... and this time not full antifreeze and also they change oil this time More

by Aftab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department, Stephen Giorgio
December 02, 2017

Excellent Even though there is a service department close to where I live I will make the trip to Huntington because of Kelly Henry and the exceptional courtes More

by Corolla Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2017

My first time, and I'm sold! In fairness, I've always received good service at Toyota dealerships. This was my first time at the service center, but I was treated like an old and More

by Melanie Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micalizzi, Service Department
Nov 16, 2017 -

Empire Toyota of Huntington responded

Hello Melanie, I'm Nicole, a Toyota Care Specialist here at Huntington Toyota. Thanks for your positive feedback, here at Huntington Toyota we truly like to make all of your experiences all about you and it looks like Michelle did exactly that at your last service visit! If in the future, you ever need help with anything, feel free to reach out to me directly (631) 824-9731. Thanks again for your feedback. Sincerely: Nicole, Toyota Care Specialist

November 09, 2017

Fantastic service I came in for my regular servicing and was met by Felicia. She explained what was going to be done, and how long it was going to take. I had a problem More

by Rosalind Spielman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 28, 2017

I had a good experience I brought my car because Somenthing from the manufacturer was wrong, it was fixed I appreciate that the company always looks out for the customers More

by Kelly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
October 27, 2017

Doing it all right! From service rep--jon--to reception--"taxi"--tony--all were excellent! And the truck was washed and inside cleaned. Busy, busy place which always a More

by John
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 15, 2017

Exceptional Service with a surprise Service Manager, Jonathan, was amazing. He kept in contact with me throughout the day to make sure my car was being worked on productively. When I arr More

by Johnathan D Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Service Department
September 26, 2017

Excellent customer service, quick and thorough Excellent service beyond expectation. Very friendly environment. Staff Send reminder and good follow up with the customer. Very polite staff takes car More

by John Wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Henry, Service Department
September 18, 2017

Inspection I believe my advisor name was marylin. She took down the information did not pressure me regarding other items. Honored my coupons and kept me updated More

by phillipwww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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