Empire Toyota of Huntington - Service Center

March 23rd appointment 10:30 appointment. No service review until 11:05. Service rep s attitude was "it happens". After paperwork was told it would take 90 minutes to change 10:30 appointment. No service review until 11:05. Service rep s attitude was "it happens". After paperwork was told it would take 90 minutes to change oil and rotate tires. Asked for my car and left. Called to speak with general manager. Was told he was busy, he would call back. No call.. More

50,000 Service on 2016 Toyota Corolla Wanted to comment on this service center which has now relocated to Oakwood Road in Huntington, NY. Happy to see that Mr. Garguilo has moved with the Wanted to comment on this service center which has now relocated to Oakwood Road in Huntington, NY. Happy to see that Mr. Garguilo has moved with them as he is an excellent service manager and the reason I am returning to them. Michelle was my service advisor who is quick, efficient and knowledgeable. What a gal! It was a short visit and took care of my car with excellent and timely service. Thank you. More

Cold and pushy and deceiving The new location was cold and drafty There as an excessive (30 minutes) time between when I as told my car was done and when I could actually leave The new location was cold and drafty There as an excessive (30 minutes) time between when I as told my car was done and when I could actually leave Also pushed expensive tires and only told me full cost when i pried info out of salesman More

Short Notice I made a same day appointment to have my 2016 Corolla inspected. Unfortunately I forgot I had to be home within an hour. When I explained my error t I made a same day appointment to have my 2016 Corolla inspected. Unfortunately I forgot I had to be home within an hour. When I explained my error to the manager he was very understanding and expedited my service. My car was inspected within 30 minutes and I was able to make my other appointment. I appreciated his help especially since it was my error. More

New Digs The place was still a work in progress, but the people working on the autos were very experienced and friendly. Your new location is easier to get to The place was still a work in progress, but the people working on the autos were very experienced and friendly. Your new location is easier to get to and much larger. Goof luck More

Great experience From the moment I parked my car till the end, this service center and Michelle especially goes out of their way to keep you informed of all that is go From the moment I parked my car till the end, this service center and Michelle especially goes out of their way to keep you informed of all that is going on. Plus the bagels, cookies, and candy help. I received a free car wash coupon for a nearby place and that was appreciated. More

Courteous, highly satisfactory experience Michelle was very professional and courteous. Her communication was clear and helpful. All in all, an excellent experience. She facilitated the prompt Michelle was very professional and courteous. Her communication was clear and helpful. All in all, an excellent experience. She facilitated the prompt service and return of my car More

Michelle did a great job. Handled everything professionally Made the appointment that day for yearly inspection. 2007 Camray needed additional servicing. Michelle was very lovely and pleasant and explained Made the appointment that day for yearly inspection. 2007 Camray needed additional servicing. Michelle was very lovely and pleasant and explained everything very well and made sure I was comfortable in the waiting room. Could have used more magazines to make the time pass.There usually are more. A nice touch would have been a car wash particularly since I had almost $1000 of servicing. Michelle does a great job, she is a keeper! More

Service I have my Rava4 which is a leased car and this is my second leased car from Huntington Toyota.the service by Michelle was great I entered the garage s I have my Rava4 which is a leased car and this is my second leased car from Huntington Toyota.the service by Michelle was great I entered the garage she took my mileage the I went to her desk asked some questions told me what was going to be serviced on my car it took no more than hour.Thanks More

Through Rain Sleet or Snow Fabulous Service. My hybrid had a check hybrid system light that came on as I was leaving a work appointment. I pulled over and called the service dep Fabulous Service. My hybrid had a check hybrid system light that came on as I was leaving a work appointment. I pulled over and called the service department. They were fantastic helping me over the phone and the service only got better when I brought it in during a blizzard. Can't say enough positive things. They kept me informed of the problem as they worked to fix it and fixed it promptly. Fantastic Team. More