Empire Toyota of Huntington - Service Center

Bagels n fireplace don't cut it Upselling at its best Went in for oil change (God only knows if they did it or even changed the oil filter) and they try to sell me brakes. Unbelieva Upselling at its best Went in for oil change (God only knows if they did it or even changed the oil filter) and they try to sell me brakes. Unbelievable! I knew these guys would end up becoming "that dealership". The put hatred of customers #1.... and honesty last.....stay away from this place. A blind dog with one leg can service your car better. More

Pleasant, quick and efficient The people who work at this facility are always willing to go the extra mile to provide exceptional care to people coming in for car service. Workers The people who work at this facility are always willing to go the extra mile to provide exceptional care to people coming in for car service. Workers are professional, friendly & knowledgeable. I highly recommend taking your Toyota vehicles to this facility. You won't be disappointed. More

Great personal service Car needed a ton of work. They were clear about problems, cost, helped find discounts, and communicative about time it would take to fix it. Car needed a ton of work. They were clear about problems, cost, helped find discounts, and communicative about time it would take to fix it. More

Great service I brought my car in for service under my extended warranty. Juan from service called me and stated I had another issue that was covered under my exten I brought my car in for service under my extended warranty. Juan from service called me and stated I had another issue that was covered under my extended warranty and will take about 4 hours to fix he called me in a few hours later to advise me my vehicle is ready. I’m pleased with their service, communication and pickup. I came later in day towards closing to pickup my vehicle I found Kelly who dropped what she was doing grabbed my paperwork to assist me getting my vehicle. More

The care about money not costumers. Happiness is over, after coming for service for many years I ask yesterday to adjust my window closing stop which involves computer reprogramming - fe Happiness is over, after coming for service for many years I ask yesterday to adjust my window closing stop which involves computer reprogramming - few minutes no parts involved or excessive time. Instead of let see what we can do for you, I was told we don't do anything for free! So my response was that this is my last service here and I'm not coming anymore here. He said no problem. I spent a lot of money on repairs and services in your place ,so now you'll lose more money than me. I was going to buy new RAV 4, but you change my mind and I'm going for CRV Honda. Thanks, More

Positive results! Each maintenance visit to your service center has been entirely agreeable. The clean, spacious and well lit waiting area allows me to relax while I wa Each maintenance visit to your service center has been entirely agreeable. The clean, spacious and well lit waiting area allows me to relax while I wait. The free coffee and bagels are an added bonus. Likewise, my recent visit, during which the headlights of my 2016 RAV 4 needing replacing, was problem free. Since the center did not have the required bulbs in stock, Mr. Wayne Weinstein, my service representative, informed me that he had to order said bulbs from another service center; they would be delivered asap. Although this took longer than expected, he kept me periodically apprised while assuring me the bulbs were on the way. Throughout, Mr. Weinstein's manner was always courteous and forthright, and, as he had promised, I was able to leave with a firm handshake and functioning headlights. More

Couteous and professional The service center was professional, courteous and very comfortable . They had all the answers to any questions I had. Would highly recommend Toyota The service center was professional, courteous and very comfortable . They had all the answers to any questions I had. Would highly recommend Toyota to any of my friends and even strangers. I was very pleased with the service and the way I was treated. The young man that handled my issue was tremendous. Thank you so much, sincerely Patrick McDermott. More

Quick and simple experience Wayne helped me when I arrived. I explained to him the issue, and he explained the service options to me, and then again to my husband over the phone; Wayne helped me when I arrived. I explained to him the issue, and he explained the service options to me, and then again to my husband over the phone; It turned out to be a simple problem and the issue was resolved within a couple of hours. Thanks to Wayne for explaining the issue, the charges, and how to prevent the issue from occurring again. More

Friendly service Took my 2012 Toyota in for an oil change. Even though I did not have an appointment myservice was completed promptly. The service advisor was friendly Took my 2012 Toyota in for an oil change. Even though I did not have an appointment myservice was completed promptly. The service advisor was friendly and knowlegable and kept me updated on my vehicle. As for price I knocked off a star because I had 2 license plate bulbs out on my vehicle which my service advisor informed me of. The price however of $30 to change them seemed extremely high and I said I would do the repair myself. Otherwise the price if the oil change was very reasonable with my coupon More

First timer Having just moved to area and brought my car in for regular service.... it was quick, clean , friendly and didn’t force you on service you don’t need. Having just moved to area and brought my car in for regular service.... it was quick, clean , friendly and didn’t force you on service you don’t need. This is my new service station More