Empire Toyota of Huntington - Service Center

aad - on of negotiated new pieces Service team was attentive. All were concerned and efficiently handled all service needs in a prompt and timely manner. Thus allowing minimum interfer Service team was attentive. All were concerned and efficiently handled all service needs in a prompt and timely manner. Thus allowing minimum interference. Great work overall More

Awesome I truly appreciated the customer service rep, Wayne, who explained all the details of work needed by my aging car. He understood and respected my app I truly appreciated the customer service rep, Wayne, who explained all the details of work needed by my aging car. He understood and respected my approach to working on my vehicle. It made me feel wonderful about the experience of having work done at this dealership. Will be back!!!! More

Not good Not happy with service dept unhappy with the service. They lost my car. Tugging took two hours to fix my car even though I was told it would one hour Not happy with service dept unhappy with the service. They lost my car. Tugging took two hours to fix my car even though I was told it would one hour More

In for service Wow yes I said it. My vehicle was very well taken care of at Toyota They were fast and professional with service. Very helpful thank you.. Wow yes I said it. My vehicle was very well taken care of at Toyota They were fast and professional with service. Very helpful thank you.. More

Long wait for scheduled service I had an appointment for an oil change. I arrived a couple of minutes early and waited 5 minutes for the valet to check me in. Once checked in, I wait I had an appointment for an oil change. I arrived a couple of minutes early and waited 5 minutes for the valet to check me in. Once checked in, I waited 45 minutes before a service adviser spoke to me to confirm the reason for service (a routine oil-change), there were no additional services requested or recommended. After another hour, the service adviser told me that the car was just about finished. After another hour, the car was finally complete. I reminder the service adviser that I had an appointment and this was a simple oil change, he told me that the technician had to recheck something which caused the delay. 3 hours total for an oil change with an appointment that was scheduled several days in advance - terrible. More

Maintenance service Excellent customer service, service done on a timely fashion and the work is done right. I would recommend Toyota service center to any one looking Excellent customer service, service done on a timely fashion and the work is done right. I would recommend Toyota service center to any one looking for great customer and quality of work. More

My 10000 mile check up The service I received was great. I came in and waited no more than 5 minutes for Gus to call my number and fill out the paperwork for my Rsv4's 10,00 The service I received was great. I came in and waited no more than 5 minutes for Gus to call my number and fill out the paperwork for my Rsv4's 10,000 mile service. Gud was courteous and efficient in handling the paperwork, especially when I came back to pick up my car when it was done. It was a pleasure getting my car serviced so quickly and Gus answered all my questions. Thank you More

Oil change I simply delivered my vehicle to toyota, along with my supply filled out paper work and picked up the next day. It was that fast that simple. I simply delivered my vehicle to toyota, along with my supply filled out paper work and picked up the next day. It was that fast that simple. More

Great customer experience I have been a customer of Huntington Toyota for many years, five Toyota’s in all. Service is excellent and my recent experience was no different. I wa I have been a customer of Huntington Toyota for many years, five Toyota’s in all. Service is excellent and my recent experience was no different. I was treated with respect and dignity. The new service center is wonderful and my service advisor Juan Vargas was great. Bravo!! More

I would never go anywhere else I am driving my 5th Rav 4 all leased at Huntington Toyota and have never had a bad experience! They make you feel like family I am driving my 5th Rav 4 all leased at Huntington Toyota and have never had a bad experience! They make you feel like family More