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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

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October 17, 2018

Great service department Consistently great service. Juan is always a pleasure to work with. The post service car wash is a very nice touch. Honest and convenient. Very impres More

by DCOHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our professional and consistent service. We are happy to read you always feel comfortable with us and can count on us to bring you back a sparkling car, safe for the road!

October 16, 2018

Avalon happy owner Been taking my avalons to this dealership since 2005. They have always treated me as a valued customer . Would not take my current Avalon anywhere e More

by arlenehenry1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 18, 2018 -

Empire Toyota of Huntington responded

Arlene, thank you for the kind words and review :)

October 16, 2018

Service experience My experience was great. The only bad thing was they gave me a ticket number and forgot about me for half hour and then i asked them and they said the More

by isham07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the feedback on your experience with us. We apologize for any inconvenience and are happy to read that we were able to pick up the slack and get you in and out quick. We hope you will stop back in if there is anything else we can do!

October 16, 2018

The service was great. I don't have any complaints at all. The service was great. Michelle took time to explain to me the type of service that I needed. I provided me carpool due to i was worry to pick up my k More

by PIERREW2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Michelle Micalizzi
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with our service team. We are happy to read you are able to enjoy our convenient carpools and rentals while we have your car. We look forward to working with you again the next time you are in need :)

October 15, 2018

Kelly Henry is an exceptional service writer I continue to go to Huntington Toyota for one reason and one reason only. Kelly henry is an exceptional service writer. She is always very helpful wit More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We'll be sure to pass along your kind comments and feedback. We strive to provide exemplary service, and we're pleased to know this continues to be reflected in your experience. Should you need anything else, please reach out!

October 14, 2018

An amazing experience Great service I had a amazing experience I would recommend to anyone I have no complaints I will definitely go back soon thank you very much More

by ANTONIOREYES564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 15, 2018 -

Empire Toyota of Huntington responded

Thank you for these kind comments about your time working with our service staff. We are grateful to have your valued recommendation, and look forward to working with you again in the future.

October 14, 2018

Perfect service They really tried the best to help me. Best service. Wayne is very helpful. The young man who provided the shuttle service is very kind and considerat More

by ZHOUZHIH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 15, 2018 -

Empire Toyota of Huntington responded

We appreciate this very kind feedback of your experience. Thank you for trusting our team with servicing your car. Please do not hesitate to give us a call if you need anything else moving forward.

October 12, 2018

It’s was really great,the sales man kept updating The sales man kept texting or coming back and forth to tell me what was going on and updating me how Lord I had to wait,and I loved that so I didn’t h More

by LYSTRA48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weinstein’s
Oct 15, 2018 -

Empire Toyota of Huntington responded

Lystra, thank you for sharing this very kind feedback of your time working with our team. We were happy to help, and are so glad that you had such a positive experience. If you need anything else, please do not hesitate to reach out.

October 11, 2018

Service Great service experience would highly recommend. Shuttle took me to and from work. Very friendly and polite. You can have breakfast too if you lik More

by Deco1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 12, 2018 -

Empire Toyota of Huntington responded

Thank you for your review of our service department. We appreciate you taking the time to share the details of your experience and we hope to work with you again in the future.

October 11, 2018

No Stress Visit Awesome Kelly, Came for repair, she realized my truck problem will take more than a day, gave me a loaner, took care of my truck More

by kyrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Empire Toyota of Huntington responded

Thank you for the review! We are so pleased to hear that you enjoyed working with Kelly and we appreciate your kind recommendation.

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